HOSPA Hospitality Finance, Revenue and IT Professionals

Meet the HOSPA Team < back

Chris Upton, Chairman

At the recently held AGM, the HOSPA Council ratified the appointment of the Association’s Deputy Chairman Chris Upton as the new Chairman of the Hospitality Professionals Association for Finance, Revenue Management and IT.

Chris Upton is a Chartered Accountant and has worked in senior financial positions in the hospitality sector for over 20 years. He has been finance director of a number of hotel, pub and restaurant groups.  Before that, he held senior positions in finance and IT at a number of commodity trading companies. He was Finance Director of Arcadian International plc for seven years – during which time the company developed a group of four-star country house hotels, started the Malmaison group and renovated the Great Eastern Hotel in the City of London.  He was a founder and non-executive director of Pod Food; and co-founded Snoozebox Plc, an innovative portable hotel concept. In addition, he is currently non-executive director of a London hotel company and runs a consultancy practice, C U Associates Ltd, specialising in hospitality. He was appointed to the then BAHA Council in 2007 and served as Deputy Chairman until his new appointment as HOSPA Chairman September 2014.

E: chris.upton@hospa.org

Jane Pendlebury, Membership and Events Jane Pendlebury, CEO

Jane Pendlebury is a successful and well known personality within the worldwide hospitality arena, her career to date has been dedicated to hospitality. Ambition and enthusiasm have resulted in high achievements and recognition in the field. Jane ran the Membership and Events office for HOSPA from 2014-2016. Her involvment in HOSPA (previously BAHA) started over six years ago and in that time has been a regular HOSPA Member and a Corporate Gold Sponsor. Jane has been part of the operations team for HOSPACE since 2012.

E: jane.pendlebury@hospa.org
T: 0203 418 8196

Robert Cook Robert Cook, President

Before entering the world of lifestyle and contemporary hotels, Robert spent six years with Intercontinental Hotels and was part of the pre-opening team at The Balmoral Hotel in Edinburgh when it was re-launched in 1991. Robert spent three years in Monte Carlo as Managing Director of Columbus and Dakota Hotel Group. He then joined Malmaison, where he spent four years, firstly as general manager of Newcastle and Manchester and then as operations director. He became CEO of Malmaison in 2004.

In 2006 he was awarded the Caterer and Hotelkeeper Award for Manager of the Year and in the same, year Malmaison was awarded AA Hotel Group of the Year. In 2009 Hotel du Vin won the same award and for the sixth consecutive year won The Guardian Observer Business Travel Award.

In 2007 he received an honorary doctorate from Robert Gordon University in Aberdeen in recognition of his contribution to the hotel industry.

Robert replaced outgoing president, David Cook, in September 2011 when HOSPA was officially launched at the Radisson Edwardian Mayfair Hotel.

Robert Maloney Robert Maloney, Membership Officer

As Membership Officer of HOSPA, Rob is actively involved in promoting best practice in finance and accounting, revenue management and IT and enhancing career development through educational programmes. Rob is also responsible for organising the HOSPA regional events calendar for members meetings being held in the Midlands, North of England, and Scotland.

E: rob.maloney@hospa.org

Michael Heyward, Chairman of Revenue Management Committee

Michael Heyward is the principal of the consulting business, Heyward Hospitality Solutions delivering business process improvement and profit optimisation for the hospitality industry. A Hospitality Lecturer at Glion Institute of Higher Education (London) and Chairman of the HOSPA Revenue Management Committee. Michael has over 25 years of experience in the Hospitality Industry, in revenue management, hotel operations and corporate roles. This includes independent hotels, IHG and Accor, from 3 to 5 star across Europe, Asia and the Pacific. With a proven track record for delivering market out performance in revenue and developing teams of highly skilled, diverse, competitive people.

E: Michael@heywardhs.com

Paul Nisbett, Chairman of the Finance Committee

Bryan Steele Bryan Steele, Chairman of Information Technology Committee

Bryan is currently Managing Director of Jireh-Tek Limited and Chairman of the HOSPA IT Committee. Bryan specialises in IT strategy, IT architecture and systems design, business process and organisational change, IT due diligence, programme management, and interim management. As well as being on the HOSPA Board of Directors, Bryan is also an Executive Advisor to the Board of Hotel Technology Next Generation.

E: bryan.steele@hospa.org

Katherine Doggrell Katherine Doggrell, Editor of The Overview

Katherine is a journalist with over 15 years' experience in hotels, technology and people who dress up like cowboys in Essex. A former editor of Hotel Report, she now freelances for Hotel Analyst and provides consultancy and content for a number of sector players. Prior to making her move into hospitality, Katherine worked for publications including the Financial Times, The Guardian, Business 2.0, Q and Mojo. She has just finished her first novel and helps to run an interactive story night in Brighton called Rattle Tales.

E: katherine.doggrell@hospa.org

Julian Demetriadi Julian Demetriadi, Press Officer

Dr Julian Demetriadi FIH MTS PhD, has over 30 years experience as an hotelier, journalist, historian and PR and Marketing Consultant specialising in the UK hospitality, tourism and leisure industry. He is a former editor of Hospitality magazine – the glossy monthly business publication of the Institute of Hospitality which is the worldwide professional body for managers and aspiring managers in the hospitality, tourism and leisure industry. Currently, Julian is Managing Director of CommunicationsPoint who look after all PR activity at HOSPA.

E: juliandemetriadi@communicationspoint.net
T: 01988500358
M: 07585 505 309

Suzie Rose, Membership and Events

E: suzie@hospa.org
T: 0203 418 8196

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