HOSPA Hospitality Finance, Revenue and IT Professionals

Revenue Management

The HOSPA Education and Training Programme (ETP) provides the entry route to Associate Membership of HOSPA. This route through the ETP - Revenue Management - aims to provide a career path for Revenue Managers in the hospitality industry via the Association.


'In a nutshell'

The course provides students with the knowledge necessary to manage hospitality Revenue Management divisions.


Course Overview
  • The Course has been developed in association with Oxford Brooked University
  • It has been written by experienced educators specifically to match the needs of Revenue Management professionals in the hospitality industry
  • The ETPFM is studied in 3 Stages, each taking approximately 6 months to complete
  • It is a flexible learning programme, thereby ensuring that students can fit their learning around their busy working days
  • Each Stage is assessed by a combination of assignments, a learning log and an examination
  • Students are provided with learning materials and a range of other resources, including access to EBSCO, the leading online research database
  • Academic support from experienced tutors via the HOSPA online classroom, email and telephone
  • The course costs £750 ex Vat per Stage
  • Students receive complementary Ordinary Membership of HOSPA during their studies (click here to read the Membership benefits)
  • Students need to be numerate and literate in the English language and preferably work in the Revenue Management department of a hospitality organisation

    To read more about the ETPRM course, pleas click on the links below.

    ETP Revenue Management course summary (154.1 KB)

    FAQ about the ETPRM (374.3 KB)


What will I study?

Stage 1 - Introduction to Revenue Management

  • Introduction to RM
  • Study Skills & learning styles
  • Research skills
  • Data analysis
  • Commercial awareness
  • Basic financial skills
  • E-commerce and channels of distribution

Stage 2 - Operational Revenue Management

  • Operational strategies
  • Channel management – costs & partner selection
  • Customer centric revenue management
  • Forecasting and inventory control
  • Group management and overbooking
  • Pricing
  • Advanced RM techniques

Stage 3 - Strategic Management

  • Total Revenue Management
  • Strategic Revenue Management
  • Choice from: Leadership and professional development; coaching and mentoring; strategic management accounting

Who is the course for?

The ETPRM is for aspiring hospitality Revenue Management professionals who:

  • Wish to gain the skills and knowledge required to manage hospitality Revenue Management divisions of the future
  • Wish to gain a more detailed understanding of the Revenue Management function of a hospitality organisation

Benefits for Students
  • Learn while you earn
  • Improve promotion prospects
  • Better earning potential
  • Complementary Membership of HOSPA 
  • Successful completion of the full course grants Associate Membership of HOSPA (AHOSPA Cert.) 
  • The course is accredited by Oxford Brookes University

Benefits for Employers
  • Enabling employees of the future
  • Through employees training, businesses can benefit from improved employee retention levels, better succession planning, saving on recruitment costs and a more motivated workforce



We are now taking enrolments for the September 2012 intakes to the Revenue Management course!

Interested? If you wish to receive more information about the Revenue Management course, please contact Jane Scott on 01202 889430 or jane.scott@hospa.org.

To enrol for the ETPRM, please fill in the application form below and email it to jane.scott@hospa.org.

ETP Application Form (275.9 KB)