Positivity in the face of coronavirus
As an industry, we’re facing unprecedented challenges, with the impact of the coronavirus presenting an existential threat. But while the seriousness of the current situation can’t be downplayed, amidst the gloom of the lockdown and all that means for hospitality, there are still inspirational and uplifting examples emerging from our sector. Be that fighting hard to both retain and pay staff, or revolutionising business models to adapt, displaying extraordinary agility and fortitude in the process; many hospitality businesses are rising to the challenge and doing all they can to respond to the situation in a positive way.
Of course, not everyone has the capabilities to do so, with many businesses faced with no choice but to close, given the enormous strain caused by the outbreak. However, we want to champion those hospitality businesses that are managing to survive and, in some instances, even thrive – serving as an inspiration to all of us.
If you know of any that you’d like us to highlight here, then do please get in touch and we’ll look to include them – the more good news we hear the better!
Jane Pendlebury | CEO | HOSPA
To celebrate the efforts of our amazing NHS and to show their appreciation for their incredible work during the pandemic, The Royal Lancaster Hotel is offering 50% off future stays for all the NHS workers.
Knut Wylde and his team at The Berkeley in London are producing about 350 meals a day for the drive-thru for the emergency services. It is fully operated by volunteers from across the hotel. On top of this, they cook another 250 meals for the elderly and vulnerable in isolation and sheltered housing. They teamed up with Westminster Council to have these meals delivered to the front door of the individual.
Ten Hill Place which is owned by The Royal College of Surgeons and based not far from Edinburgh’s Royal infirmary, has booked 1,000 nights of complimentary and meals for medical and clinical staff.
The Strand Palace has announced it will be delivering free meals to the London Ambulance Service daily and will remain open for key workers only
The Victory Services Club has remained open for key workers. Currently, there are 50 individuals staying, largely drawn from military personnel working with the MoD, the Foreign and Commonwealth Office, and the NHS. The Club has a team of living-in staff offering an extremely bespoke service and is fully cognisant of the health advice in respect of social distancing. The dedicated housekeeping staff are delivering an enhanced cleaning programme.
Supermarkets and employers in food supply, retail and delivery are keen to recruit workers from the travel and tourism sectors in particular – as customer service skills are a common feature of the thousands of roles available to be filled.