Crisis Positive News

15 months for the cost of 12!  

The hospitality industry has been hard hit by the coronavirus crisis, with many hospitality businesses forced to close their operation entirely. Of course, this means that the implications on cash flow are profound, with many hotels generating next to no income during the lockdown period.  In light of this, and in recognition of the ongoing difficulties currently being faced by hospitality, HOSPA is extending a 3-month payment holiday to our operator members. Having been in constant discourse with our members since the outbreak of the coronavirus crisis, we’re well aware of the financial burdens venues are having to bear at this time – and we don’t want to add to it.

We appreciate that, in the grand scheme of things, it’s a comparatively small gesture, but we wanted to do so to help express our gratitude for your continued support of our organisation.

Jane Pendlebury | CEO | HOSPA

royal lancaster logo.jpeg

To celebrate the efforts of our amazing NHS and to show their appreciation for their incredible work during the pandemic, The Royal Lancaster Hotel is offering 50% off future stays for all the NHS workers.


Chief exec Chris Wayne-Wills of Crerar Hotels has promised to pull the pints himself when he gives away 2,000 night stays to NHS heroes – to enjoy a luxury break after the lockdown.


Knut Wylde and his team at The Berkeley in London are producing about 350 meals a day for the drive-thru for the emergency services. It is fully operated by volunteers from across the hotel. On top of this, they cook another 250 meals for the elderly and vulnerable in isolation and sheltered housing. They teamed up with Westminster Council to have these meals delivered to the front door of the individual. 


The Pigs are donating 190 overnight stays to members of the NHS. Nominations are now open.


A novel idea for helping with cashflow! The Tudor Farmhouse has set up a pay it forward page to help with cash flow -  a voucher scheme on Crowdfunder! 

Harbour hotels.png

Harbour Hotels invite you to nominate NHS heros for their 250 2 night dinner, bed and breakfast giveaway. 


Tripadvisor offers a resource page with practical advice for hoteliers on working with Tripadvisor during this shutdown period, as well as sharing best marketing practices.

ten hill palace hotel.jpg

Ten Hill Place which is owned by The Royal College of Surgeons and based not far from Edinburgh’s Royal infirmary, has booked 1,000 nights of complimentary and meals for medical and clinical staff.

room to reward logo-sunrise.png

If you would like to offer hotel rooms to the NHS contact with Room to Reward Offers of Support as the subject


Whitbread sends 65,000 meals to charity to help those most vulnerable during the Coronavirus crisis

strand palace.jpg

The Strand Palace has announced it will be delivering free meals to the London Ambulance Service daily and will remain open for key workers only


Brewdog have packed and donated 50,000 bottles of hand sanitiser, which will be doubled by Wednesday


The Victory Services Club has remained open for key workers. Currently, there are 50 individuals staying, largely drawn from military personnel working with the MoD, the Foreign and Commonwealth Office, and the NHS. The Club has a team of living-in staff offering an extremely bespoke service and is fully cognisant of the health advice in respect of social distancing. The dedicated housekeeping staff are delivering an enhanced cleaning programme. 

Frame 1 (15) (15) (1) (2).png

Free online training on mental wellbeing offered by Harri supported by Mind Haringey and Upskill people. Available to Employers and to Employees in these challenging times.

FTN LinkedIn 1 (7).jpg

#FeedtheNation – launched by Staffline Recruitment and People Plus

Supermarkets and employers in food supply, retail and delivery are keen to recruit workers from the travel and tourism sectors in particular – as customer service skills are a common feature of the thousands of roles available to be filled. 

uk hospitality.jpg
Hospitality sector makes 20,000 beds available to key workers
MK Citizen logo.jpeg
Luxury hotel in Milton Keynes set to become coronavirus refuge

In London, New Covent Garden Market is doing home fruit and veg deliveries.

Kings Head Hotel in Cirencester joins forces with a local deli and the MBB brasserie to offer groceries and ready meals to the local community. Via ‘phone and collect’ they allow people to pick up key groceries along with pre-prepared ready meals, cooked by the hotel chefs – billing it as a ‘social distancing supermarket’.
downton hall logo.webp
Downham Hall, in Downham, Essex, which is offering prepaid, delivery to doorstep, with no interaction, and using staff that have no ‘at risk’ dependents and who fit safety guidelines. It’s a careful, considerate approach with an altruistic sentiment in its messaging.  
big hospitality logo.png
The Co-op is to create 5,000 store-based jobs in a bid to provide temporary employment for hospitality workers who have been laid-off during the Coronavirus outbreak.
Chief executive Rob Paterson said Best Western "would be willing to take unprecedented steps to support the national effort".
roomzzz logo.jpeg
Roomzzz Aparthotels remain open to provide an essential service to long term residents, NHS workers, local authorities, vulnerable individuals and key workers only. 
sporting life.png

Gary Neville and Ryan Giggs open hotels to NHS workers and keep on all staff


Hospitality Action set up and Emergency Appeal to make one off awards