Crisis Support

Improve your chances of securing a new role 

Thomas Finn from Edwards and Finn is supporting the hospitality industry by offering complimentary :

  • 1-2-1 career development talks

  • CV writing support

  • video practice interviews

Contact Tom on or call him directly on 07592 351265. Learn more about Edwards and Finn

Free PMS for businesses temporary repurposing as hospitals/NHS accommodation units/homeless shelters
apaleo is offering the use of their PMS at no cost for hotels who cannot or do not wish to use their existing system to manage this temporary situation (reconfiguration, impact on KPI reporting, etc.). They will provide remotely guided sessions to get a property up and running in hours, for as long as needed.
Contact Alan on 07453 533078 or email See also
Right Revenue - Partnering you towards better times

We know that there are better days ahead and we also know that as an industry, we need to be prepared.  Right Revenue would like to support you through this phase by offering:

  • 1 month use of our revenue management software completely free.  Let us help you with the data, so you can be ready with a new rate strategy.

  • We will also defer payment until the hotel is open and trading again, so charges only start when you are open for business.

To discuss, please contact or call 028 9099 8866

No charge for our Alliants Messaging till end of 2020

We would like to provide access to our messaging platform at no cost until the end of the year, no strings. Easily outbound message with impacted guests across all the key channels, including, WhatsApp, SMS, Facebook Messenger, WeChat, LINE, etc  Get your property up and running in less than 2 days.

  • No setup fees/onboarding costs

  • All training & installation can be done remotely.

  • Allow your teams to stay connected with guests, staff, and vendors while helping keep social distance.

Contact Andrew Pirret on +44 7740 411033 or email Visit
Practical insights, advice and support for businesses

RSM has created an online hub dedicated to providing practical guidance as the Government continues to announce new measures. Updated daily, the hub is aimed at assisting Finance, HR and Legal professionals navigate critical areas including:

  • Cashflow management and Business Continuity

  • Job retention scheme

  • Funding and reliefs for business

Avvio launches various initiatives to support hoteliers affected
Please contact the team on +44784 102 0927 or email 
Managing the impact of Covid-19
  • Knowing the right questions to ask and where to find the information you need can make all the difference.

  • You can find useful information on government support for businesses and individuals and practical advice on business continuity and resilience on our COVID-19 Hub.

If you would like to discuss how coronavirus will affect your business, complete our form and we'll be in touch.
Free press support. Industry web cast. Consultancy

Haynes MarComs will be providing support to businesses by sharing information with the industry and helping form partnerships and collaborations during this time:

  • Press release and news distribution to Travel and Hospitality industry

  • Live Webcast: Thursdays 5pm (UK time), Funnel TV - How we are recovering the market together

  • Free consultancy - discuss options of collaboration and partnerships or get insight for building strategy and plans for the coming year. 

  • Twitter - News and insightful articles that might be a useful resource for you:

Feel free to get in contact and let's book a time to chat
Free hotel app to help operators reduce touchpoints, save money and stay connected with guests

People are now often concerned about what they touch. With Criton, hotels can create their own branded app that will enable them to put guests' safety first and save money, as they do not need to worry about cleaning or replacing the in-room guestbook. With their mobile app, hotels can enhance the guest experience and stay connected with their guests by giving them everything they need on their own phone. 


Criton is offering their product completely free of charge until 2021. 

Contact Stefano on 0800 970 4410 or email More info at
Discount on CIMA short courses

CIMA are offering HOSPA members a 20% discount on their selection of online short courses listed on CIMA ON DEMAND and CGMA Essentials

HOSPA members need to enter the code HOSPA20 at the checkout stage. 
FREE gift voucher system & Covid-19 Hotelier hub
  • Guestline has teamed up with Netaffinity to offer hotels a FREE gift voucher system to promote future booking revenues - with NO setup costs and NO commission until the end of June [please note this excludes hotels in Ireland & Northern Ireland]. Get more details and sign up here.

  • For those hoteliers that already sell gift vouchers, we’ll be promoting these properties on an online directory here.

  • Guestline has lots of advice, resources, and webinars to help hoteliers keep on track during these unsettling times on our Covid-19 Hotelier Hub here.    

For more information, please email or visit
Be fully Revenue Management prepared as soon as the early signs of recovery start to appear! 

Infor Hospitality’s Revenue Management experts are offering anyone with this unplanned down time, a chance to get some free advice with a one hour Revenue Management 1:1 consulting session


  • How to get the most from a Revenue Management strategy

  • Review and adjust processes, data quality etc

  • Topic of own choosing or general guidance from expert


Our experts have many years of experience and want to share this knowledge, they accept these are extraordinary times but would love you to take this opportunity to be ready and hit the ground running when those shoots appear.

Let us help you.  Contact Paprika Le Bourgeois at or call on 07568 108 727
Need Help Converting your OPERA PMS to manage  Hospital beds?

Oracle is offering free of charge assistance to hotels running OPERA that need to convert their hotel operation to be a hospital.

  • Assist in changing from bedrooms to beds/wards

  • Managing patients and medical staff

  • Best ways to manage operational aspects

  • How to keep your real hotel data safe

Free web messaging and unified inbox until 30th June 2020

Bookboost is offering hotels its website chatbot for free and a Unified Inbox to answer guest messages from online channels including website, email and Facebook messenger. Hotels can

  • Manage all enquiries and be service-ready 24/7

  • Assign tasks to the most relevant available person or hotel department

  • Personalise messages to each guest 

  • Set up automated responses to FAQs with preset answers

Join the Webinar series on Guest Communication and Digital Guest Services, and access Bookboost's Covid-19 communication resources

You can signup on the website or contact Daan or Anna on
FREE marketing consultancy & creative campaigns to deliver future bookings

By Nine are here to help you prepare to shout from the rooftops when restrictions are lifted and guests are ready to eat, drink, sleep and celebrate once more. We're offering free advice and creative campaign ideas on how to prepare for the future (and manage the here and now!) and be ready to secure valuable bookings as soon as the time is right. Stand out from the crowd with:

  • Creative campaigns to keep your brand in guests' minds once restrictions are lifted.

  • Ideas for specific packages and offers 

  • A strong and healthy brand that will weather the COVID-19 storm.

Contact Sophie on or call directly on 07766 553934. Discover more about By Nine at

Contact Us: 


Uplands Cottage

Grayswood Road



GU27 2BS

Tel: +44 (0) 203 418 8196


Important Information: 

Useful Links:

  • HOSPA Facebook
  • HOSPA LinkedIn
  • HOSPA Twitter