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Event Details

Mon 08 Oct 2018
4:30 p.m.

HOSPA Members Meeting - Guest Safety < back

HOSPA Members Meeting - Guest Safety

Event Details

Smoke and Mirrors

Keeping your guests safe and secure in their home away from home.

The question of how we can keep guests safe has been brought to the fore by the Mandarin Oriental and Cameron House Hotel fire. The Grenfell Tower disaster means fire safety regulations will no doubt be revised in all large buildings. All Hoteliers have a duty of care to your guests. Come and find out what you need to do to keep your guests safe and secure while they stay with you. Our expert panel will cover fire safety, electronic lock systems fire regulations, CE marking, physical security and dealing with emergences.


  • 16.30 – Registration - Tea & Coffee on Arrival
  • 17.00 – Jane Pendlebury - CEO HOSPA: Overview of the challenge to hospitality and guest safety
  • 17.20 – Andrew Evans - CEO - Keystep Solutions: Find out what action you need to take to keep your guests safe and your legal responsibilities. Andrew will also update you on the likely changes to fire regulations in the UK post the Grenfell disaster 
  • 17.50 – David Nicolson - Vice President Finance - Europe Jumeirah Group: David is the Chair of HOSPA's Finance community as well as being VP Finance - Europe for Jumeirah. Come and listen to his experiences at dealing with a crisis
  • 18.20 – Any Questions
  • 18:45 - Drinks & Canapes

Location: The Rubens at the Palace, 39 Buckingham Palace Road, London, SW1W 0PS.

FREE for all HOSPA Members & only £15 for any non-members, please register in advance.


By registering for this event, you accept that HOSPA will be sharing basic details (Name, title and place of work) with other registered delegates.

HOSPA will not share data with others other than for delegate lists at events – and then only basic data (Name, title, place of work).