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10

Oct
2018

HOSPA courses officially endorsed by Institute of Hospitality

Written by Debra Adams.
HOSPA is pleased to announce that both its Financial Management Programme and Revenue Management Programme have been officially endorsed by the Institute of Hospitality, giving the courses international recognition and underlining the value they provide to participants. Endorsement by the Institute of Hospitality, which is the professional body for managers ...

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28

Sep
2018

HOSPA CEO looks forward to November’s event

Written by Jane Pendlebury.
HOSPA CEO looks forward to November’s eventThis time of year, every year the HOSPA office buzzes with excitement, energy and activity. All year round we prepare for HOSPACE but September and October never cease to deliver an additional boost of adrenalin to the team! We are delighted to be back ...

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24

Sep
2018

HOSPA releases detailed guidance on tips and troncs in the hospitality industry

Written by suzie rose.
We’re delighted to be able to release detailed guidance on tips, gratuities, service charges and troncs in a bid to provide a definitive understanding of their legal standing and taxability within our industry. The in-depth practical guide looks to make long-established practices around tips and gratuities more transparent and fair, ...

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06

Sep
2018

Tips and Service Charges in the UK and USA – Clearing the Fog

Written by Howard Field.
With expert input from professional practitioners, HOSPA has produced a practical guide to Tips, Gratuities, Service Charges and Troncs for the UK Hospitality Industry. This guide is available as a free download or a hard copy can be purchased via the HOSPA Shop. It covers explanations of the terminology and ...

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30

Aug
2018

Making funtion rooms function

Written by .
With hotels well on their way to grasping revenue management for bedrooms, it’s time to look at other spaces, says HOSPA CEO Jane PendleburyI started my hospitality career working in hotels many years ago. It was at a time when revenue management didn’t really exist beyond the aim of selling ...

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30

Aug
2018

Debra's altitude challenge!

Written by Jane Scott.
HOSPA’s very own Debra Adams, Head of the Professional Development team, is in training to improve her endurance in order to be able to meet the challenge of her forthcoming trek in Nepal this October. She will be walking for five days covering over 80kms in the rugged and undulating ...

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30

Aug
2018

5,000+ ejournals for HOSPA members!

Written by Debra Adams.
EBSCO is the leading provider of research databases, e-journals, magazine subscriptions, e-books and discovery service to libraries of all kinds. For over 70 years, EBSCO have partnered with the world’s leading publishers to create the most robust research resources on the market today, improving research with quality content and technology. ...

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16

Jul
2018

New resources for HOSPA members

Written by Debra Adams.
New online resources for Finance, Asset Managers, Revenue Management, Marketing and IT experts Now available at HOSPA for all members to use Try it here http://www.hospa.org/en/resources/ebsco/ Business Source Corporate Plus(BSC+) provides premium global content from leading publishers, serving the information needs of all our members. With full text coverage of ...

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29

Jun
2018

Have confidence in your fire safety arrangements

Written by .
On June 11th we held a members’ meeting at the lovely Bulgari Hotel in London’s Knightsbridge.The topic for discussion was different payment methods that hoteliers might want to consider accepting in order to open up new markets. For example, the Chinese use wallets such as Alibaba’s Alipay and Tencent’s WeChat ...

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06

Jun
2018

Take your seat

Written by Jane Pendlebury.
HOSPA CEO Jane Pendlebury tackles the issue of the no showHotel guests, generally speaking, are well aware that when they don’t make use of a confirmed booking they are very likely to be charged or, at the very least, lose any deposit that’s already been paid for a room. Guests ...

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