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30

Aug
2018

Making funtion rooms function

Written by Jane Pendlebury.
With hotels well on their way to grasping revenue management for bedrooms, it’s time to look at other spaces, says HOSPA CEO Jane PendleburyI started my hospitality career working in hotels many years ago. It was at a time when revenue management didn’t really exist beyond the aim of selling ...

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30

Aug
2018

Debra's altitude challenge!

Written by Jane Scott.
HOSPA’s very own Debra Adams, Head of the Professional Development team, is in training to improve her endurance in order to be able to meet the challenge of her forthcoming trek in Nepal this October. She will be walking for five days covering over 80kms in the rugged and undulating ...

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30

Aug
2018

5,000+ ejournals for HOSPA members!

Written by Debra Adams.
EBSCO is the leading provider of research databases, e-journals, magazine subscriptions, e-books and discovery service to libraries of all kinds. For over 70 years, EBSCO have partnered with the world’s leading publishers to create the most robust research resources on the market today, improving research with quality content and technology. ...

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16

Jul
2018

New resources for HOSPA members

Written by Debra Adams.
New online resources for Finance, Asset Managers, Revenue Management, Marketing and IT experts Now available at HOSPA for all members to use Try it here http://www.hospa.org/en/resources/ebsco/ Business Source Corporate Plus(BSC+) provides premium global content from leading publishers, serving the information needs of all our members. With full text coverage of ...

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29

Jun
2018

Have confidence in your fire safety arrangements

Written by Jane Pendlebury.
On June 11th we held a members’ meeting at the lovely Bulgari Hotel in London’s Knightsbridge.The topic for discussion was different payment methods that hoteliers might want to consider accepting in order to open up new markets. For example, the Chinese use wallets such as Alibaba’s Alipay and Tencent’s WeChat ...

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06

Jun
2018

Take your seat

Written by Jane Pendlebury.
HOSPA CEO Jane Pendlebury tackles the issue of the no showHotel guests, generally speaking, are well aware that when they don’t make use of a confirmed booking they are very likely to be charged or, at the very least, lose any deposit that’s already been paid for a room. Guests ...

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15

May
2018

Zonal books key appointment for liveRES

Written by .
Zonal, the UK’s leading technology provider for the hospitality industry, has appointed Stephen Motion to a newly created position, Enterprise Sales Manager, for its online booking and table management solution, liveRES. Stephen is a business to business technology expert with a strong track record in the hospitality sector with over ...

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14

May
2018

Why is the hospitality industry so important?

Written by Jane Pendlebury.
When we think of ‘hospitality’, it’s easy for us to think just of hotels, restaurants and bars, but the industry is an incredibly broad one also encompassing theme parks, leisure destinations, contract caterers, stadiums, cruise liners and any form of transportation that caters to tourists. One thing that is well ...

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27

Apr
2018

April springs forth events

Written by Jane Pendlebury.
Time often seems to fly by, and it feels like only moments ago that I was writing my column for last month’s edition of The Overview. So much has happened since then though that I’ve decided to dedicate this month to an update of some of the activity.Immediately after Easter ...

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16

Apr
2018

Career moves - where can hospitality take you?

Written by Jane Pendlebury.
As the country continues to reel from the uncertainty of Brexit, it is more important than ever that hospitality continues to push and promote itself as a key industry with the British business sector. With many of our members reporting the challenge of changing junior employees’ perception of their role ...

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