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14

Dec
2018

Why And How You Should Apply The Netflix Model To Your Hotel | By Nancy Huang

It's easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and its stock price was plummeting. Today, it's the second-most valuable media company in the world and boasts 125 ...

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14

Dec
2018

World Tourism Organization Partners with Unidigital to Support Innovation and Entrepreneurship in the Americas

Unidigital is the result of the collaboration between the public and private sectors to promote innovation in tourism. It will offer services, products and training in digital transformation in order to allow the most disruptive entrepreneurs in tourism in the Americas to develop their projects. The Hub was presented as ...

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14

Dec
2018

AI, Analytics and DS: pool of opportunities for the hospitality industry

n the last 10 years, digital transformation has spurred numerous innovations and disruptions in the travel industry. Digital and data-centric technologies have enabled the hospitality and travel sector to redefine customer experience. More recently, mobile technologies have taken center stage as pre-purchase behavior among consumers, is increasingly dominated by extensive ...

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14

Dec
2018

Deloitte Global Technology, Media & Telecommunications Predictions 2019

Smart speakers, already a rapidly growing market in English-speaking countries, are poised to invade the non-English-speaking world in 2019 and beyond - setting the stage, in the long term, for making computing accessible to all.

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14

Dec
2018

Crowne Plaza And The School Of Life To Offer An Emotionally Intelligent Hotel Experience

Leading business travel hotel brand, Crowne Plaza has launched a new training programme to help hotel team members become more attuned to guests' needs through a heightened awareness of the skills of emotional intelligence.

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14

Dec
2018

Record exhibitor numbers at the eTravel World

Fully booked, bigger and with even more international exhibitors, the eTravel World now occupies three halls - Over 250 Travel Tech exhibitors are expected to attend - Payment solutions are a key topic - New segment at ITB Berlin: the marketplace for Technology, Tours & Activities (TTA)

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13

Dec
2018

protel Enlists Hotel Tech Report to Deliver Next Generation App Store Experience

protel has partnered with HotelTechReport.com to bring ratings and reviews to protel's App Store. protel clients can now research top rated hotel management software applications and instantly set them live, from directly within the protel Services Marketplace.

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13

Dec
2018

A Guest-Centric Future Powered by AI: Taking Guest Relationships to the Next Level | By Raj Singh

Leisure travelers love to wait in lines, on-hold on phone calls, and spend a bunch of time on their device of choice researching and booking reservations, excursions, airport transfers, right? No, of course not! And yet, think about many of today's initial arrival and subsequent hotel guest experiences: Guests ...

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14

Dec
2018

SevenRooms Announces Continuation Of Partnership With American Express

NEW YORK (December 13, 2018) -- SevenRooms, the all-in-one reservation, seating and guest management platform, today announced an expansion of their relationship with American Express to help provide UK Platinum Cardmembers with access to restaurant reservations across the globe, all within the American Express mobile app.

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13

Dec
2018

Intelity is Now Live at The St. Regis Atlanta

Intelity®, the world's first and most widely used integrated guest services platform, is now live at The St. Regis Atlanta and providing technological advancements for both guests and staff. The addition of Intelity is a part of the resort's multi-million dollar, property-wide refresh expected to be completed in ...

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