Terms and Conditions for Membership of Hospitality Professionals Association < back

1.0 Overview

1.1 Introduction. This document sets out the terms and conditions which will govern the contractual relationship or agreement ("Agreement") between you ("you", "your" or "Buyer") and the Hospitality Professionals Association ("HOSPA" or "we", "our" or "us") which you will be deemed to have agreed to be bound by when visiting, using or buying from our " Hospitality Professionals Association" website (the "Website"). We strongly recommend that you read and understand this Agreement, and in any event by continuing to purchase from our Website you will be bound by this Agreement.

1.2 Modification. If we decide to amend, alter or otherwise change the terms of the Agreement, we shall notify you by posting a revised version of the Agreement on the Website and which shall automatically take effect and replace the terms of the Agreement upon the later of (a) your next use of the Website; or (b) seven days after it is posted on the Website. Your continued use of the Website will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Website.

1.3 About Us. The Hospitality Professionals Association helps hospitality’s Finance, Revenue Management and IT professionals develop their careers and network, as well as keep up-to-date with industry trends and development. Our registered address is:

Longdene House
GU27 2PH
United Kingdom

Tel.: +44 (0) 203 418 8196
E-Mail: hospa@hospa.org

Please note that all support enquiries should be addressed in writing to our postal address or email address.

2.0 Membership

2.1 Declaration. By agreeing to the Terms and Conditions you certify that the statements contained in the application are true. You agree that in the event of your election to any membership grade, you will be governed by the Articles of the Hospitality Professionals Association and you will advance the objectives of the Institute as far as lies in your power.

2.2 Termination of Membership. In the event of wishing to terminate your membership, you will submit your resignation in writing to the Hospitality Professionals Association and, after payment of any arrears that may be due from you at the time, you will have no further obligation. On termination of your membership, we will delete your “User Profile” on our website and remove you from our mailing list. We will archive your account information in our database to ensure you do not have to provide your details again if you decide to rejoin. However, if you discontinue your membership, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

3.0 Electronic Privacy

3.1 Data Handling. The Hospitality Professionals Association will hold your personal data on a computer database. This information may be accessed, reviewed and used by the Hospitality Professionals Association for administrative purposes and for informing you of membership offers, services and news. Follow the link to view our Privacy Policy.

3.2 Email Communication. By becoming a member, you agree to receive emails from the Hospitality Professionals Association relating to activities and benefits provided by HOSPA until and unless you opt out of receiving specific category of emails. Detailed below are examples of the type of emails you may receive from the Hospitality Professionals Association:

  • Information about your membership, benefits and subscription
  • Monthly e-Newsletter
  • Event information organised by HOSPA and its partners
  • Membership offers and marketing material
  • Other general information that we think is beneficial to you

All communication from the Hospitality Professionals Association contains an option to opt-out of receiving further emails in the specified category.

Your email address will not be passed on to third parties for commercial use.

3.3 Member Online Networking. By becoming a member, you agree to be added to the members’ area of the HOSPA website. This is an online portal which allows members to access online resources and services. Only the following information will be made available within a member profile:

  • Name
  • Email address
  • Postal and invoice address
  • Company information
  • Job Title

Members can opt out of being added to the members’ area of the HOSPA website at any time. Members that opt-out will no longer have access to members-only resources on the HOSPA website.

4.0 Online Payment

4.1 Paying for Membership. When completing the membership application form, you select the grade of membership you wish to become and pay the price associated with that grade. If becoming a new member, as oppose to renewing membership, you will be charged a one-off joining fee, unless an agreement has been reached between you and the Hospitality Professionals Association. Enter and confirm your credit card information, and confirm the purchase of the ticket.

4.2 Pricing. Prices may change at any time. Only when you have successfully completed a transaction in accordance with clause 4.4 below is that transaction concluded at that price.

4.3 VAT. Product prices displayed on our Website are inclusive of VAT where applicable.

4.4 Payment. 100% full payment must be received and verified by us in order to guarantee that a purchase transaction has occurred. Accepted forms of payment include credit cards and debit cards. All payments will be taken in GBP.

4.5 Confirmation. A confirmation email receipt will be issued upon placing your order. If you do not receive a confirmation email, do not assume your order has not gone through; instead please phone us at +44 (0) 1202 889 430 to request another confirmation email. We are not responsible for any internet connection errors experienced while making an online purchase. If you have not received an order confirmation email, it is your responsibility to contact our offices to verify your online purchase before making another purchase.

5.0 Liability and Indemnification

5.1 Liability. We accept liability for any losses you suffer only up to a maximum amount of the value of the product plus any VAT which you have paid in respect of any transaction. We will not be responsible for any indirect losses including consequential, exemplary, special or punitive damages, including lost opportunities or loss of profits even if we have been advised of the possibility of such damages.

6.0 Warranties

6.1 True Information. You represent and warrant that the information you have submitted to us in your registration is true, accurate and complete. You agree not to use false names or addresses, or any other false information, in using the Website.

6.2 Legal Compliance. You represent and warrant that, during any interaction with the Website you will comply with all applicable local, regional, national and international laws. You also represent and warrant that you are 18 or over and therefore able to enter into legally binding contracts.

7.0 Information

7.1 Copyright. The content and software on this site is the property of the Hospitality Professionals Association and/or its suppliers and is fully protected by UK and international worldwide trademark and copyright law. You may visit the Website and make a copy of pages on this Website for your personal non-commercial use only. You may not without our permission reproduce, edit, publish or transmit any of the contents of this Website.

8.0 Other Terms

8.1 Jurisdiction. This Agreement is governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non exclusive jurisdiction of the English Courts.

8.2 Notices. Except as expressly stated otherwise, all notices should be sent to the Hospitality Professionals Association, Longdene House, Haslemere, Surrey, GU27 2PH, United Kingdom. Except as expressly stated otherwise, all notices to you shall be sent to the email address you provided to us during the registration process. Such notice shall be deemed as given one business day after the email is sent.

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