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Securing Hospitality:
Preventing Fraud and Shaping the Future Workspace

Exclusive HOSPA Members' Event - for Hotel Operators and Consultants

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Tuesday 25th February 2025, from 11am, Special Forces Club, Knightsbridge

We are excited to announce an exclusive event for our hotel operator and consultant HOSPA members at a private members' club in London.

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Join other industry leaders at an exclusive and discreet venue to explore the hospitality sector’s most pressing challenges and the cutting-edge innovations shaping its future.

 

  • Spencer Mott, former Chief Security Office, Booking Holdings

  • Mark Read, IT Director, Firmdale Hotels PLC

  • Stevan Bias, Business Information Security Officer of FinTech, booking.com

  • James Savory, Travel and Hospitality, Island

 

The retail hospitality sector is facing a growing crisis: Account Takeover (ATO) fraud. Attackers are compromising Online Travel Agent (OTA) platform accounts to execute scams, steal inventory and undermine guest trust. The financial toll is staggering, with global losses estimated to reach hundreds of millions of dollars annually. Even more damaging is the erosion of reputation for individual hotels, hotel groups and the sector as a whole. Tackling this challenge is no longer optional - it’s essential for protecting both operations and guest loyalty.

 

The discussion will explore a transformative workplace solution that blends cutting-edge security with seamless user experiences. Find out what hospitality organisations worldwide are leveraging to protect sensitive data, manage user interactions and strengthen fraud prevention capabilities, all while enabling staff to perform at their best.

 

This exclusive discussion, hosted at the Special Forces Club in Knightsbridge, will delve into how hospitality leaders combat ATO fraud while delivering broader business value.

 

Key Discussion Points:

 

  • Understanding the impact of ATO fraud on the hospitality sector and why this issue is growing

  • Strategies for organisations to build capabilities and respond effectively to ATO fraud

  • How the Island Enterprise Browser prevents fraud with features like last-mile controls, real-time visibility and secure user access

  • The additional business value of adopting a solution that balances security with operational excellence

  • Exploring the future of security in the hospitality sector and the importance of staying ahead

 

If you are one of our hotel operator or hospitality consultant members you can request a place on the guestlist for this event on a first-come-first-served basis. If you are not already a member but would like to join or renew your membership you can sign up at the same time.

 

Enjoy an insightful, forward-thinking discussion on enabling the hospitality industry to redefine security, protect revenue and enhance guest satisfaction - and join us for a spot of lunch afterwards!


Agenda:

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11am - Midday: Discussion

12.30-2pm: Lunch (optional)

Register your place today.

 

Please note that places are limited to HOSPA Members on a first-come-first-served basis and we reserve the right to refuse entry to anyone not on the approved guestlist.

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Register your interest in attending

Thank you, we have received your registration form and we will be in touch by email shortly!

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