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 Here at HOSPA, our eyes are very much on the future. Now we know when we can re-open, we’d like to help make sure the industry is in prime position to take advantage of the inevitable boom in bookings.


Consequently, we want to help hoteliers by offering short, sharp, insightful, advice pieces that they can use to enhance their offering in anticipation of the high levels of post-lockdown demand.


Taking video form, and only a few minutes in length, industry experts, across a variety of fields, have given their expertise to make sure you’re perfectly placed to fully embrace the process of recovery once we’re back open and back trading. 


Please scroll down the page to watch the videos or choose from the menu above.

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Ali Powell CEO of Commercial Acceleration talks through the 5 best tips for maximising revenue and the importance of customer retention.

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In these two bitesize videos, IDeaS experts talk through the best ways of utilising revenue management to prepare for re-opening in the new normal.

To learn more visit the IDeaS website

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Rachel Parker, Business development manager at Profitroom explains how to optimise revenue when re-opening, some tips used in the video include: increasing the minimum length of stay and flexible booking policies

To learn more visit the Profitroom website


James Robson, senior customer success manager at Infor Hospitality explains the benefits of having an effective revenue management system and how quality data will drive successful decision making.

To learn more visit the Infor website

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Covid-19 has proved devastating for many businesses and led, understandably, to a lot of short-term survival thinking. But there are other looming global issues that aren’t going away. It is natural to get trapped in the short-term, but as we recover from this pandemic, the question is: can we do so in a ‘greener’ way that takes into account some of these future challenges?

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Rupert Gutteridge, CEO at Ordamo comments on how digital e-menu ordering has influenced ordering habits of customers

To learn more visit the Ordamo website


Calum Mcindoe, Senior Sales Director at Infor Hospitality explains how best to utilise technology when operating under new COVID-19 re-opening restrictions.

To learn more visit the Infor website

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Bernard Finkle, Customer Success Manager at Profitroom explains how using metasearch campaigns can increase direct bookings.

To learn more visit the Profitroom website

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Chris Beveridge, Director & National Head of Privacy & Data Protection Services at BDO, provides 8 key considerations in managing your employee & guest data.

To learn more visit the BDO website

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Renae Downes, Marketing Manager at Tierney's, elaborates on how to protect your business from data breaches and scams.


To learn more visit the Tierney's website

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Ciara Crossan, Founder & CEO of WeddingDates gives tips on using technology and personality to bring the humanity. Communicating with confidence to couples is key right now. 

To access more webinars and industry reports visit the Wedding Dates website

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PicPr experts give 5 top marketing tips when re-opening your hotel.

To learn more visit the PicPr website


Alan O' Riordan VP Sales at Alliants walks you through how to best use a digital strategy to advance the guest experience.


To learn more visit the Alliants website


Sky provides Insights into Consumer Feedback.

To learn more visit the Sky Business website


Sarah Dominick Director of Sales at Amadeus, gives a few tips and hints for Supporting our hotels in the coming months

Custódio Barreiras Strategic Accounts Director EMEAI at Amadeus, talks service optimisation

Carrie Mortleman – Director of Go to Market, Web & TVS Solutions, EMEA provides 5 Tips And Tricks for Hotel Reopening

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Samantha Williams UK Market Owner at Profitroom discusses ways to incentivise direct bookings and increase brand engagement

Kirsty Beasley, UK Market Development Manager at Profitroom breaks down the key aspects that should be incorporated into your marketing plan when re-opening.

Marketing Personalisation

Investing in a Good CRM

Running a Paid Campaign

Tailoring Your Packages

Guest Segmentation

Covid Safety Policies