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Sceptre Hospitality Resources (SHR)
Sceptre Hospitality Resources (SHR) delivers solutions for hotels to improve guest satisfaction at each touchpoint – from marketing to booking to check-in to post-stay follow-up – while maximizing revenue every step of the way.
More than 2,000 hotels around the world rely on Windsurfer CRS to optimize their channel mix, Maverick CRM to personalize their guests' experiences, or Wave RMS to maximize revenue and profitability.
Headquartered in Houston with offices in Barcelona and Singapore, SHR deploys deeply integrated, cloud-based software built in an open, API-first framework that reduces the cost, time and development work associated with connecting systems.
Optimize Each Step of the Guest Journey
Improve guest satisfaction at each touchpoint – from marketing to booking to check-in to post-stay follow-up – while maximizing revenue every step of the way. Deploy deeply integrated, cloud-based software built in an open, API-first framework that reduces the cost, time and development work associated with connecting systems:
Sponsor Type: Silver
Optimize Your Channel Mix
With Windsurfer CRS
Send real-time rates and inventory to your booking engine and third-party distribution partners to reduce acquisition costs and reach the right travellers on their preferred channels.
Personalize the Guest Experience
With Maverick CRM
Centralize guest data and serve it up at the right times along the customer journey to help hotels build better guest experiences and engagement.
Maximize Revenue and Profitability
With Wave RMS
Make data-driven segmentation, pricing and forecasting decisions and measure KPIs based on their impact on flow-through to the bottom line.
Automate Workflows and Data Sharing
With Bridge Command Center
Simplify the connection and data sharing between your hotel technology ecosystem to automate processes and workflows for different applications.
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