Here you will find useful contacts for the full HOSPA team - from board member profiles to useful contacts in both the Membership & Events office and the Professional Development team.
The HOSPA Board:
In 2014 The HOSPA Board ratified the appointment of the Association’s Deputy Chairman Chris Upton as the new Chairman of the Hospitality Professionals Association
Chris Upton is a Chartered Accountant and has worked in senior financial positions in the hospitality sector for over 20 years. He has been finance director of a number of hotel, pub and restaurant groups. Before that, he held senior positions in finance and IT at a number of commodity trading companies. He was Finance Director of Arcadian International plc for seven years – during which time the company developed a group of four-star country house hotels, started the Malmaison group and renovated the Great Eastern Hotel in the City of London.
He was a founder and non-executive director of Pod Food; and
co-founded Snoozebox Plc, an innovative portable hotel concept. In addition, he is currently non-executive director of a London hotel company and runs a consultancy practice, C U Associates Ltd, specialising in hospitality. He was appointed to the then BAHA Council in 2007 and served as Deputy Chairman until his new appointment as HOSPA Chairman September 2014.
Jane Pendlebury is a successful and well known personality within the worldwide hospitality arena, her career has been dedicated to hospitality. Ambition and enthusiasm have resulted in high achievements and recognition in the field.
Jane ran the Membership and Events office for HOSPA from 2014-2016 before being promoted to CEO. Her involvment in HOSPA (previously BAHA) started many years ago as a Member and a Corporate Gold Sponsor. Jane has been part of the operations team for HOSPACE since 2010.
David currently works for the Jumeirah Group as Vice President of Finance in Europe. He looks after six hotels including three in London, one in Frankfurt , one in Mallorca and another one in Istanbul.
He also oversees the administration of Jumeirah's Global Sales Offices in Europe.
Professor Peter Jones
Professor Emeritus, specialist in strategic management in hospitality and food service with international experience in Europe, China and Australia.
Peter has extensive project management expertise in developing educational projects for the hospitality sector in both Higher Education and in the business environment.
Michael Heyward is the principal of the consulting business, Heyward Hospitality Solutions delivering business process improvement and profit optimisation for the hospitality industry. A Hospitality Lecturer at Glion Institute of Higher Education (London) and Chairman of the HOSPA Revenue Management Committee.
Michael has over 25 years of experience in the Hospitality Industry, in revenue management, hotel operations and corporate roles. This includes independent hotels, IHG and Accor, from 3 to 5 star across Europe, Asia and the Pacific. With a proven track record for delivering market out performance in revenue and developing teams of highly skilled, diverse, competitive people.
Chris is CEO of Eproductive Ltd which provides EPS, the People Management System to hotels and an EPOS system to charity retailers.
With a background in international hospitality management Chris co-founded and coordinates fiftytwenty, the hospitality leaders' network and is a Visiting Professor at the University of Surrey's School of Hospitality and Tourism Management. He has also been a volunteer NED/Trustee at St Martin-in-the-Fields for nearly 30 years
As Membership Officer of HOSPA, Rob is actively involved in promoting best practice in finance and accounting, revenue management and IT and enhancing career development through educational programmes.
Rob is also responsible for organising the HOSPA regional events calendar for members meetings being held in the Midlands, North of England, and Scotland.
HOSPA Membership, Subscriptions & Events :
Katherine is a journalist with over 15 years' experience in hotels, technology and people who dress up like cowboys in Essex. A former editor of Hotel Report, she now freelances for Hotel Analyst and provides consultancy and content for a number of sector players.
Prior to making her move into hospitality, Katherine worked for publications including the Financial Times, The Guardian, Business 2.0, Q and Mojo. She has just finished her first novel and helps to run an interactive story night in Brighton called Rattle Tales.
Abbie-Jaye Wilson is Operations Director at Pic PR,
Pic PR is a communications agency which specialises in the hospitality industry – delivering PR, social, video, design and SEO support to a broad range of hospitality clients.
Since 2015, Helen has provided part time administration support in the HOSPA membership & events office.
She also helps run a property consultancy business and had a career in Recruitment prior to having a family.
HOSPA Sponsorship Team:
Helen has been working with the HOSPA team for nearly 3 years, prior to that she worked in corporate social responsibility for Hotcourses Ltd, working on projects in Kenya.
She also spent 14 years working at Guardian Newspapers most recently heading up the commercial sponsorship and projects department. She has two teenage children and a dog called Smudge.
HOSPA Professional Development Office:
HOSPA Professional Development Office:
Suite 6 Merley House Business Centre
Merley House Lane
Tel: + 44 (0) 1202 889430
Fax: + 44 (0) 1202 887967
Debra leads the HOSPA Professional Development team and is Course Manager to both the Financial Management and Revenue Management programmes.
She is an experienced educator with extensive knowledge of the education sector including the development of in company programmes, continuing professional development and online learning.