For many hotels, meeting and event spaces remain one of the most under leveraged assets on the property, reports IDeaS. They’re essential, frequently busy, and often central to guest experience—yet still managed with a “fill the space” mindset rather than a true commercial strategy. In a market where margins are tight and competition is high, this old operating model isn’t enough. Meeting space has the potential to become one of a hotel’s most powerful profit engines—if leaders empower it...

Hospitality leaders remain cautious about the future despite a rebound in optimism in early 2026, according to the latest Business Confidence Survey from NIQ , powered by CGA intelligence, and Zonal. The exclusive poll reveals 51% of leaders feel confident about prospects for their business over the next 12 months. This is a strong recovery from a five-year low of 26% in October 2025, and reflects solid December trading as well as greater economic certainty. The number of leaders feeling...

In today’s hospitality environment, reports Agilysis, the “front desk” is no longer confined to a physical space. It exists across mobile apps, connected devices, payment platforms, and property management systems - forming an increasingly complex digital ecosystem that underpins every guest interaction. For HOSPA members and operators responsible for finance, IT, revenue and operations, this shift presents both opportunity and risk. As hotels embrace cloud-first strategies and more...