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Businesses urged to sign up to wellness promise

More than 30 leading businesses1, including Big Table Group, Greene King, Parkdean Resorts and Revolution Bars, have helped launch the new campaign by signing up and promising to provide a workplace that helps employees thrive through development and reward.

The new Hospitality Wellbeing and Development Promise, set up by the sector2, spearheaded by the Hospitality and Tourism Skills Board and supported by Government, is designed to ensure all team-members are given the opportunity to thrive, within a supportive and positive workplace.

All hospitality businesses are eligible to sign up by visiting and demonstrate their commitment to the training, development and wellbeing of their staff by joining the 32 businesses already on board. As well as a commitment by businesses, a wide range of guidance to help businesses deliver a better workplace environment is being made available.

The Promise is also supported by trade associations across the sector, including UKHospitality, British Beer and Pub Association and British Institute of Innkeeping.

Steve Richards, chair of the Hospitality and Tourism Skills Board, CEO of Parkdean Resorts and a signatory to the Promise, said: “Hospitality is a people business at its heart and taking care of our staff must be everyone’s top priority.

“Growing our own talent is so important and ensuring we offer the right support for our staff is critical. Long gone are the days of just sticking someone on a training course to tick the development box.

“As employers, we have a duty of care to look out for our teams’ mental health and wellbeing and it’s our responsibility to take this seriously, in addition to the formal training we all offer.

“I would urge every hospitality business to sign up to the Promise and together we can show that hospitality is one of the most supportive, inclusive and rewarding places to work.”

The initial 32 businesses to sign up to the Hospitality Wellbeing and Development Promise are:

200 Degrees Coffee Roasters

BM Caterers

Bourne Leisure


Brewhouse & Kitchen

British Beer and Pub Association

British Institute of Innkeeping

Crerar Hotel Group

Frasers Hospitality (UK) Limited

Greene King

HIT Training Ltd

Hospitality Health

Hospitality Ulster

Hotel du Vin

Imperial London Hotels

Lake Vyrnwy Hotel and Spa

Malmaison Hotels

Oakman Group

Parkdean Resorts UK Limited

Punch Pubs & Co


Revolution Bars Group

Skills Development Scotland


St Austell Brewery

Starboard Hotels

The Big Table Group

The British Association of Leisure Parks, Piers and Attractions

The Vineyard Group

Thorley Taverns


YHA (England and Wales)


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