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Medallia secures gold as it partners with HOSPA

Medallia, the pioneer and market leader in Experience Management, which delivers its award-winning SaaS platform to more than two thousand of the world’s best-loved brands, has become the latest sponsor of HOSPA, the Hospitality Professionals Association, as it looks to share its industry knowledge with others.

Partnering together for the first time, the arrangement sees Medallia become a gold sponsor of HOSPA for the next year, with the aim of offering its expert advice and services to hospitality professionals throughout the UK.

Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video, social media and IoT interactions. It applies proprietary AI technology to reveal personalised and predictive insights that can drive action with tremendous business results.

Geoffrey Ryskamp, Vice President - Sector Head, Retail & Hospitality of Medallia commented: “We are thrilled to have the opportunity to partner with HOSPA, an organisation known widely across the UK for bringing leaders in our industry together. With hundreds of thousands of users across the UK using Medallia to optimise experiences, we applaud HOSPA’s efforts to develop the leaders of today and tomorrow in hospitality.”

HOSPA, is a not-for-profit educational organisation, formed to bring together professionals involved in all things commercial within the hospitality industry in the UK. Targeted email campaigns and editorial pieces in HOSPA’s online magazine, The Overview, which is also printed every quarter, are just a few of the ways Medallia will be able to interact with the community of association members.

HOSPA is recognised as one of the UK’s foremost authoritative voices in the hospitality industry, and with a membership that consists of more than 1,000 individuals from various strands of hospitality, it believes now is the perfect time to partner with a global force like Medallia.

Jane Pendlebury, HOSPA’s CEO, said: “We are delighted to welcome Medallia to our highly regarded list of Gold sponsors. The team at Medallia believe that growth happens with experience and that is a message we want all of our sponsors to echo throughout the community here at HOSPA. Professional development and continuous improvement is a cornerstone of a successful industry, and that can only come from experience. We are very much looking forward to developing this new partnership and seeing it flourish as we move forward.”

For more information about Medallia, visit


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