The HOSPA Board:
Governance History
HOSPA in the News
HOSPA's comments in industry publications.
HOSPA in the news:
HOSPA in the news 2020:
Premier Construction News: HOSPA’s revamped membership structure prompts 15% jump in members
The Hospitality Professionals Association has seen a 15% jump in its membership since its recent structural overhaul – with more and more hospitality specialist leaders recognising the value in career-long networking and the learning opportunities offered by HOSPA.
24.02.2022
The Sun: How to get secret hotel deals that they DON’T advertise online
Jane Pendlebury, CEO of The Hospitality Professionals Association (HOSPA), spoke to Sun Online Travel about how to find a bargain or get a free upgrade when wanting to book a hotel stay.
23.02.2022
Jane Pendlebury, CEO of HOSPA, on her predictions for 2022
​In our latest guest post, CEO of HOSPA Jane Pendlebury reflects on the past year and discusses her predictions for the hospitality industry in 2022.
17.01.2022
Hospitality set for ‘turbulent’ 2022 – what it means for eventprofs
Hospitality was badly hit by Covid, Brexit and a staffing crisis in 2021 – with serious knock-on effects for the meetings and events sector. Here Jane Pendlebury, CEO of HOSPA, give us a heads up about hospitality trends for the coming 12 months and what it means for event professionals.
13.01.2022
HOSPA Launches Campaign to Celebrate Industry Progression and Opportunity
The Hospitality Professionals Association has launched a campaign to highlight and celebrate the wealth of opportunity available in the hospitality industry as it seeks to help people recognise the enormous potential for progression – with an emphasis on grass roots education.
07.01.2022
HOSPA launches ‘Share Your Success’ scheme to celebrate industry opportunities
The Hospitality Professionals Association (HOSPA) has launched the Share Your Success campaign to highlight and celebrate the wealth of opportunity available in the hospitality industry amidst the ongoing staffing crisis.
07.01.2022
Xmas cancellations fall 40% compared with 2020 levels
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​However, the data reports the cancellation rate to be almost three times that of 2019, and proposes these figures are set to rise “exponentially” as the Omicron surge continues
22.12.2021
Sunak unveils £1bn support package for Omicron-hit businesses
​As part of the support, businesses in the hospitality and leisure sectors in England will be eligible for one-off grants of up to £6,000 per premises
21.12.2021
Industry leaders reflect on staffing crisis at annual HOSPACE conference
The hospitality industry “must convince” people of the career opportunities afforded by the sector, says veteran hotelier and President of HOSPA (Hospitality Professionals Association) Harry Murray MBE.
26.11.2021
People might be at the heart of hospitality, but technology is the essential helping hand, says Jane Pendlebury, chief executive of Hospa.
24.11.2021
HOSPA revamps and expands its membership at all levels with new tiered system
HOSPA, the Hospitality Professionals Association, has overhauled its membership at all levels in a bid to make its services more accessible to professionals working in the industry – as it offers its basic membership level free to hoteliers.
14.09.2021
The Caterer: Cateys 2021: Best Use of Technology Award: 67 Pall Mall
"I loved the diversity of this entry – such a lot of technology implemented to deliver a new business opportunity during the pandemic. From rebottling wine to online enhancements and a TV channel, the vision and co-ordination of the project was impressive."
08.09.2021
Stir It Up Magazine: July 2021 Issue
Our CEO Jane Pendlebury was Interviewed by Stir It Up Magazine about how the Hospitality Sector was preparing for summer
24.07.2021
Hotel Owner: HOSPA selects Heyward Group to oversee education programmes
“The experience and expertise the Heyward team brings really will help us to enhance and build on our long-standing reputation for educational excellence within the hospitality industry.”
23.07.2021
Conference News: HOSPACE announces transatlantic partnership with HTNG
Our CEO Jane Pendlebury comments “We’re delighted to partner with the team at HTNG for this year’s HOSPACE. The pandemic changed so much for everyone in our industry, and it’s now imperative to turn to technology to help us rebuild and recover.”
21.07.2021
The Sun: Hotels likely to KEEP Covid restrictions post Freedom Day to avoid staff outbreaks
Our CEO Jane Pendlebury comments “Post Freedom Day, a lot of hotels are considering keeping some of the processes in place"
13.07.2021
Boutique Hotelier: South West hotels currently still almost a third under capacity for July and August
Our CEO Jane Pendlebury comments “The data is somewhat surprising. Of course, ordinarily most hotels would generally be pleased with that level of booking, however given the present circumstances surrounding holidaying abroad, I’d have thought that the South West, a prime location for coastal and rural UK ‘staycations’ would be experiencing even higher levels."
08.07.2021
inews: Covid-restriction free event trial praised after just 15 cases recorded of 58,000 attendees.
Our CEO Jane Pendlebury comments on the success of the recent Covid restriction free trial.
25.05.2021
Balancing technology with the human touch: lessons learned from the 'Digitising Customer Service' webinar
"I think we have to dive straight back in there and do our very best. And the hospitality industry, as we have proved time and time again, is very versatile, very innovative and very quick to adapt."
Jane Pendlebury, CEO, HOSPA
21.05.2021
Hotel Owner - Inside the Hospitality industry's staff crisis
Our CEO Jane Pendlebury weighs up on the effect brexit has had on the hospitality talent pool
26.04.2021
Hotel Owner - HOSPA launches 'Recovery Package' to help hoteliers bounce back
Designed to help hoteliers, the package offers “short, sharp, insightful advice pieces that can be used to enhance and streamline operations to maximise and take advantage of the high levels of post-lockdown demand”.
16.04.2021
Hotel Owner - What staycations mean for the hotel market
Our CEO reflects on the impacts staycations have on the wider hotel market
12.04.2021
Daily Business Group - Freeze on alcohol duty will warm the spirits
Our CEO Commented “The £18,000 figure quoted by the Chancellor, whilst ample for smaller businesses, isn’t enough for bigger hospitality businesses, hotels and hotel groups – the largest employers, with the largest overheads,”
03.03.2021
The Telegraph - Hoteliers respond to the new roadmap
Our CEO Commented "(The sector) will be unsteady for a long time yet - and very much in need of assistance."
23.02.2021
The Caterer - HOSPA celebrates outstanding learners at annual awards ceremony
Our CEO Commented "Huge congratulations to our outstanding learners and all our prize-winning highest achievers, who have each demonstrated outstanding commitment to their careers, combining study with demanding full-time roles in the hotel and restaurant industry during these challenging times."
03.02.2021
Conference News - HOSPA to proceed with live conference
Our CEO Commented “HOSPACE 2020, as a hybrid affair, means it’s both safe to attend and extremely beneficial, thanks to the wealth of hospitality insight and knowledge on offer to a sector in need,”
13.11.2020
The Caterer - Operators concerned furlough extension could mean longer closure
Our CEO Commented "As a sector, we've been incredibly grateful for the support we've received from the government. It's served to keep many of us going through the most challenging of times."
05.11.2020
The Caterer - New employees who miss deadline left with no furlough income again
Our CEO Comments on the new lockdown, and the extension of the furlough scheme
12.11.2020
Evening Standard - #SleepOverToHelpTurnover: Hotels launch Sleep Over to Help Turnover after success of Eat Out to Help Out restaurant scheme
'Hospitality Professionals Association (HOSPA) has created the scheme, encouraging hotels to sign up and offer special rates, upgrades or added treats with bookings.'
04.10.2020
Evening Standard - #SleepOverToHelpTurnover: Hotels launch own version of #EatOutToHelpOut scheme
Our CEO, Jane Pendlebury comments: “The latest preventative measures are set to squeeze an industry which is already at breaking point. Hospitality businesses simply have no room for any further loss of income and are in desperate need of help."
02.10.2020
BBC News - Live televised interview
Our CEO, Jane Pendlebury, was on BBC National News giving her thoughts to the new Job Support Scheme
25.09.2020
Boutique Hotelier - HOSPA launches new campaign to encourage continued trading momentum for hotels
"HOSPA, the Hospitality Professionals Association, is launching #SleepOverToHelpTurnover as it bids to help maintain the momentum of the industry’s recovery."
24.09.2020
The Telegraph - Does the virus only come out after 10PM?
Our CEO comments on the impacts of the 10PM closure laws
23.09.2020
BBC One - Jane Pendlebury, was interviewed by Victoria Derbyshire
Our CEO discusses the impacts of the ending of furlough in October
04.09.2020
The Caterer- Renewed calls for hospitality furlough scheme extension as Collapse of inbound tourism could cost economy £22b and see three million jobs lost
Our CEO Jane Pendlebury has called for an extension of furlough
01.09.2020
The Caterer- Keeping hospitality afloat – the back-office functions we can’t survive without
Our CEO Jane Pendlebury Comments on why her members are crucial to successful hospitality businesses.
28.08.2020
iNews- How to be the perfect hotel guest in the age of the coronavirus
Our CEO Jane Pendlebury Commets “Avoid requesting early or late check-in times to help free up more time to clean rooms.”
27.08.2020
Hotelier & Hospitality Design Magazine - Hotel industry experts explain how guests can get better value bookings, while helping hotels to recover
HOSPA, the Hospitality Professionals Association, and Profitroom, a leading SaaS supplier to the hospitality industry, along with Tregenna Castle Resort, a luxury hotel, have compiled some top below, which helps guests get the best value from their bookings
20.08.2020
International Accounting Bulletin - Vat cuts provide opportunity for smaller firms to stabilise
Our CEO Jane Pendlebury Comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs – with the £1,000 job retention scheme offering yet further assistance here.”
19.08.2020
The Guardian - Stark divide as UK campsites flourish but city hotels stand empty
Our CEO Jane Pendlebury Comments “We’ve seen coastal hotels and those in traditionally popular destinations, such as the Lake District, enjoy a bumper few weeks as UK-based travellers look to escape post-lockdown. The picture has been far from rosy for other operators.”
06.08.2020
The Independent - What are UK hotels doing behind the scenes to tackle coronavirus?
Our CEO Jane Pendlebury Comments “Hotels are taking this incredibly seriously. They understand guests’ confidence is key to their success.”
06.08.2020
The Caterer - Star Tech
Our CEO Jane Pendlebury Comments "Hotels and restaurants need to offer a recognisable service, but one that's safe and fits within the relevant guidance."
05.08.2020
The Telegraph - The UK's hotels are struggling - but where might they bounce back first post-COVID?
Our CEO Jane Pendlebury Comments "Hotels that are coastal-based are booming, while those on the city centers are seeing a complete dearth in bookings by contrast."
21.07.2020
Incentive Travel - 1 in 3 hospitality businesses report ‘better than expected’ revenue in the wake of reopening
“We were really keen to find out how hospitality businesses had fared during the reopening phase. Looking at the results of our survey, whilst revenues are down considerably, a big plus is that such a large proportion seemed to fare better than initially expected.”
21.07.2020
The Drinks Business - How Do Hospitality Workers Feel About
Returning To Business?
Our CEO Jane Pendlebury comments “With safety measures seeming to work, and guests seeming to abide by them, we’re hoping that, as an industry, we can build on this initial positivity to try and bounce back
21.07.2020
Forbes - U.K. Government Offers 50% Off Restaurant Meals And 15% Sales Tax Cut
Our CEO Jane Pendlebury comments “Fantastic to see the Government respond so positively.”
08.07.2020
Daily Mail - VAT cut is a "ray of sunshine" for the hospitality industry"
Our CEO Jane Pendlebury reflects on the great news
08.07.2020
Business and Innovation Magazine - Chancellor's Jobs Plan To Kickstart Economy
Our CEO Jane Pendlebury comments on the Latest announcements from Downing street on their press release on the 8th of July.
08.07.2020
Hospitality Insights - VAT cut for UK hotels
Our CEO Jane Pendlebury comments on the Latest announcements from Downing street, regarding the Hospitality Industry
08.07.2020
CITY A.M - Hospitality sector welcomes ‘blaze of sunshine’ from chancellor’s VAT cut
Our CEO Jane Pendlebury comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs."
08.07.2020
Big Hospitality - Chancellor slashes VAT and introduces voucher scheme to get people back in restaurants
Our CEO Jane Pendlebury comments “The reduction in VAT is absolutely massive news for the hospitality industry.”
08.07.2020
TIME Magazine - U.K. Lifts Quarantine Rules for Visitors From 'Lower Risk' Countries. The U.S. Isn't One of Them
Our CEO Jane Pendlebury comments "The vast majority of pubs and restaurants are welcoming and opening with enthusiasm,”
03.07.2020