25.05.2021

inews: Covid-restriction free event trial praised after just 15 cases recorded of 58,000 attendees.

Our CEO Jane Pendlebury comments on the success of the recent Covid restriction free trial.

21.05.2021

Balancing technology with the human touch: lessons learned from the 'Digitising Customer Service' webinar

"I think we have to dive straight back in there and do our very best. And the hospitality industry, as we have proved time and time again, is very versatile, very innovative and very quick to adapt."

Jane Pendlebury, CEO, HOSPA

26.04.2021

Hotel Owner -  Inside the Hospitality industry's staff crisis

Our CEO Jane Pendlebury weighs up on the effect brexit has had on the hospitality talent pool

16.04.2021

Hotel Owner -  HOSPA launches 'Recovery Package' to help hoteliers bounce back

Designed to help hoteliers, the package offers “short, sharp, insightful advice pieces that can be used to enhance and streamline operations to maximise and take advantage of the high levels of post-lockdown demand”.

12.04.2021

Hotel Owner -  What staycations mean for the hotel market

Our CEO reflects on the impacts staycations have on the wider hotel market

03.03.2021

Daily Business Group -  Freeze on alcohol duty will warm the spirits

Our CEO Commented “The £18,000 figure quoted by the Chancellor, whilst ample for smaller businesses, isn’t enough for bigger hospitality businesses, hotels and hotel groups – the largest employers, with the largest overheads,”

23.02.2021

The Telegraph -  Hoteliers respond to the new roadmap

Our CEO Commented "(The sector) will be unsteady for a long time yet - and very much in need of assistance."

03.02.2021

The Caterer -  HOSPA celebrates outstanding learners at annual awards ceremony

Our CEO Commented "Huge congratulations to our outstanding learners and all our prize-winning highest achievers, who have each demonstrated outstanding commitment to their careers, combining study with demanding full-time roles in the hotel and restaurant industry during these challenging times."

13.11.2020

Conference News -  HOSPA to proceed with live conference

Our CEO Commented “HOSPACE 2020, as a hybrid affair, means it’s both safe to attend and extremely beneficial, thanks to the wealth of hospitality insight and knowledge on offer to a sector in need,”

05.11.2020

The Caterer -  Operators concerned furlough extension could mean longer closure

Our CEO Commented "As a sector, we've been incredibly grateful for the support we've received from the government. It's served to keep many of us going through the most challenging of times."

12.11.2020

The Caterer -  New employees who miss deadline left with no furlough income again

Our CEO Comments on the new lockdown, and the extension of the furlough scheme

04.10.2020

Evening Standard -  #SleepOverToHelpTurnover: Hotels launch Sleep Over to Help Turnover after success of Eat Out to Help Out restaurant scheme

'Hospitality Professionals Association (HOSPA) has created the scheme, encouraging hotels to sign up and offer special rates, upgrades or added treats with bookings.'

02.10.2020

Evening Standard -  #SleepOverToHelpTurnover: Hotels launch own version of #EatOutToHelpOut scheme

Our CEO, Jane Pendlebury comments: “The latest preventative measures are set to squeeze an industry which is already at breaking point. Hospitality businesses simply have no room for any further loss of income and are in desperate need of help."

25.09.2020

BBC News -  Live televised interview

Our CEO, Jane Pendlebury, was on BBC National News giving her thoughts to the new Job Support Scheme

24.09.2020

Boutique Hotelier -  HOSPA launches new campaign to encourage continued trading momentum for hotels

"HOSPA, the Hospitality Professionals Association, is launching #SleepOverToHelpTurnover as it bids to help maintain the momentum of the industry’s recovery."

23.09.2020

The Telegraph -  Does the virus only come out after 10PM?

Our CEO comments on the impacts of the 10PM closure laws

04.09.2020

BBC One -  Jane Pendlebury, was interviewed by Victoria Derbyshire 

Our CEO discusses the impacts of the ending of furlough in October

01.09.2020

The Caterer- Renewed calls for hospitality furlough scheme extension as Collapse of inbound tourism could cost economy £22b and see three million jobs lost

Our CEO Jane Pendlebury has called for an extension of furlough

28.08.2020

The Caterer- Keeping hospitality afloat – the back-office functions we can’t survive without

Our CEO Jane Pendlebury Comments on why her members are crucial to successful hospitality businesses.

27.08.2020

iNews- How to be the perfect hotel guest in the age of the coronavirus

Our CEO Jane Pendlebury Commets “Avoid requesting early or late check-in times to help free up more time to clean rooms.”

20.08.2020

Hotelier & Hospitality Design Magazine - Hotel industry experts explain how guests can get better value bookings, while helping hotels to recover

HOSPA, the Hospitality Professionals Association, and Profitroom, a leading SaaS supplier to the hospitality industry, along with Tregenna Castle Resort, a luxury hotel, have compiled some top below, which helps guests get the best value from their bookings

19.08.2020

International Accounting Bulletin - Vat cuts provide opportunity for smaller firms to stabilise 

Our CEO Jane Pendlebury Comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs – with the £1,000 job retention scheme offering yet further assistance here.”

06.08.2020

The Guardian - Stark divide as UK campsites flourish but city hotels stand empty

Our CEO Jane Pendlebury Comments “We’ve seen coastal hotels and those in traditionally popular destinations, such as the Lake District, enjoy a bumper few weeks as UK-based travellers look to escape post-lockdown. The picture has been far from rosy for other operators.”

06.08.2020

The Independent - What are UK hotels doing behind the scenes to tackle coronavirus?

Our CEO Jane Pendlebury Comments “Hotels are taking this incredibly seriously. They understand guests’ confidence is key to their success.”

05.08.2020

The Caterer - Star Tech

Our CEO Jane Pendlebury Comments "Hotels and restaurants need to offer a recognisable service, but one that's safe and fits within the relevant guidance."

21.07.2020

The Telegraph - The UK's hotels are struggling - but where might they bounce back first post-COVID?

Our CEO Jane Pendlebury Comments "Hotels that are coastal-based are booming, while those on the city centers are seeing a complete dearth in bookings by contrast."

21.07.2020

Incentive Travel - 1 in 3 hospitality businesses report ‘better than expected’ revenue in the wake of reopening

“We were really keen to find out how hospitality businesses had fared during the reopening phase. Looking at the results of our survey, whilst revenues are down considerably, a big plus is that such a large proportion seemed to fare better than initially expected.” 

21.07.2020

The Drinks Business - How Do Hospitality Workers Feel About

 Returning To Business?

Our CEO Jane Pendlebury comments “With safety measures seeming to work, and guests seeming to abide by them, we’re hoping that, as an industry, we can build on this initial positivity to try and bounce back

08.07.2020

Forbes - U.K. Government Offers 50% Off Restaurant Meals And 15% Sales Tax Cut

Our CEO Jane Pendlebury comments “Fantastic to see the Government respond so positively.”

08.07.2020

Daily Mail - VAT cut is a "ray of sunshine" for the hospitality industry"

Our CEO Jane Pendlebury reflects on the great news

08.07.2020

Business and Innovation Magazine - Chancellor's Jobs Plan To Kickstart Economy

Our CEO Jane Pendlebury comments on the Latest announcements from Downing street on their press release on the 8th of July.

08.07.2020

Hospitality Insights - VAT cut for UK hotels

Our CEO Jane Pendlebury comments on the Latest announcements from Downing street, regarding the Hospitality Industry

08.07.2020

CITY A.M - Hospitality sector welcomes ‘blaze of sunshine’ from chancellor’s VAT cut

Our CEO Jane Pendlebury comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs."

08.07.2020

Big Hospitality - Chancellor slashes VAT and introduces voucher scheme to get people back in restaurants

Our CEO Jane Pendlebury comments “The reduction in VAT is absolutely massive news for the hospitality industry.”

03.07.2020

TIME Magazine - U.K. Lifts Quarantine Rules for Visitors From 'Lower Risk' Countries. The U.S. Isn't One of Them

Our CEO Jane Pendlebury comments "The vast majority of pubs and restaurants are welcoming and opening with enthusiasm,”

03.07.2020

World ABC News - Canada, U.S. left out as U.K. scraps quarantine for visitors from some countries

Our CEO Jane Pendlebury comments on the re-openings of the hospitality sector

03.07.2020

CBC News - Canada, U.S. left out as U.K. scraps quarantine for visitors from some countries

Our CEO Jane Pendlebury comments "I think the vast majority of pubs and restaurants are welcoming and opening with enthusiasm,"

01.07.2020

The Telegraph - The best UK hotels opening from July 4th, and the rules for post-lockown stays

Our CEO Jane Pendlebury comments on the latest re-opening developments

24.06.2020

Hospitality Insights - Hotels see ‘workable margin’

Our CEO Jane Pendlebury comments "The decision to allow hotels in England to open from 4 July using reduced social distancing measurements gives them “a workable margin’"

24.06.2020

The Telegraph - Is today the day to risk it and book your holiday before prices soar?

Our CEO Jane Pendlebury comments on the changes to the social distancing rules

24.06.2020

CIT Magazine - 'The events industry has been ignored': Reactions to 4 July reopening plans'

“No doubt there’ll be muted celebrations in hotels all around the country as we look to start moving forward again.”

24.06.2020

The Telegraph - The best UK Hotels opening from July 4th, and the rules for post lockdown stays

Our CEO Jane Pendlebury comments on the re-opening of the Hospitality Sector on July 4th

23.06.2020

The Telegraph - What we know about UK's summer holidays - and the unanswered questions

Our CEO Jane Pendlebury comments on the re-opening of the Hospitality Sector

23.06.2020

Big Hospitality - Restaurants, and pubs can reopen on 4 July, with less than two-metre distancing, says Government

"This changes considerably though as the distance is reduced. The proposed 1-metre distancing equating to a 2-metre diameter of space, allows for around 45% of revenue"

23.06.2020

TTG- Some Businesses have been through "three winters"

'If hoteliers and other restaurateurs are creative in their approach, they can work to increase those margins by implementing a variety of measures. This at least gives them a chance to head in the right direction, enabling the opportunity to develop a workable service."

23.06.2020

Business Traveller - England's hotels and restaurants can open from July 4th, 2020

“Having a definite opening date means hospitality can finally see a way forward – with the relaxation of the social distancing rule a huge relief for hoteliers and others in the industry.” - Jane Pendlebury HOSPA CEO

23.06.2020

Personnel Today - Lockdown relaxed for the hospitality industry and social distancing eased

Our CEO Jane Pendlebury comments on the announcement being a “huge relief” for the industry.

18.06.2020

Amadeus woos ‘Generation Clean’ with new eBooks

“I’ve taken great hope and a real sense of optimism from the reaction of hospitality operators across the sector,” said Jane Pendlebury, CEO, HOSPA. “Although likely to be much changed, our industry certainly won’t be undaunted by the challenges that face us. Together we’ll come through this crisis stronger and more resilient.”

16.06.2020

Hospitality Insights- Turnover rent push by tenants

Read the Latest Article by Katherine Doggrell, Editor of the Hospa Ovdrview Magazine

08.06.2020

Back In Business - Building a new future for small businesses

Listen to Jane Pendlebury contribute on behalf of the hospitality industry on a podcast - the relevant part for restaurants starts at around 20 minutes.

​

13.05.2020

Catering today- Hospitality industry reacts to furlough scheme extension 

Our CEO Jane Pendlebury, comments on the reaction to the new extension

13.05.2020

Hotel Owner- Hospitality industry reacts to furlough scheme extension 

Our CEO Jane Pendlebury, comments “sustained support from the Government is needed if there’s to be a viable hospitality industry once the pandemic has finally passed”.

13.05.2020

Public Sector Catering- Furlough scheme extension ‘welcome’ and ‘positive’ say hospitality groups

Our CEO Jane Pendlebury, comments 'The extension of the furlough scheme is a hugely welcome development for the hospitality industry'

12.05.2020

Incentive Travel- Hospitality industry reaction to furlough extension and potential July openings

Our CEO Jane Pendlebury, comments on the extension of the furlough scheme

12.05.2020

Mit Magazine- Thanks Rishi… but we need more! Industry reacts to furlough extension

'Jane Pendlebury, the CEO of HOSPA, welcomed the extension but added that the prime minister’s suggestion that hospitality businesses could begin to reopen in July was “enormously ambitious”

09.05.2020

The Telegraph - Screens, face masks and robot waiters: welcome to restaurant dining social distancing-style

 Our CEO Jane Pendlebury, comments on the latest technological changes happening within the Hospitality industry as a result of COVID-19

30.04.2020

Hospitality Net- HOSPA opens up educational courses to help furloughed hospitality colleagues

'HOSPA, the Hospitality Professionals Association, has opened up its educational courses, welcoming a fresh intake of learners'

30.04.2020

Travel Bulletin- More than 25% of the UK hotel operators remain open to help NHS

'According to a study by Hospitality Professionals Association (HOSPA) more than a quarter of the UK hotel operators will remain open during the COVID-19 pandemic.'

30.04.2020

Hotel Owner- 25% of UK hotel operators have stayed open to serve NHS and key workers, new survey finds

'A study by HOSPA found that even while shut though, the majority of hotels surveyed still have at least some capacity of staff who remain on-site'

30.04.2020

Boutique Hotelier- 25% of UK hotel operators have stayed open to serve NHS and key workers, new survey finds

'The study by HOSPA, which looks at how the sector is faring during the coronavirus crisis, questioned more than 60 hospitality industry leaders'

29.04.2020

Business Traveller- Hotels and apartments open to medical staff

This article highlights the results HOSPA has collected from the surveys it sent out to 60 members

29.04.2020

Hospitality Net- Always look on the bright side

'HOSPA CEO Jane Pendlebury reflects on a sector which has pulled together to face a bright future.'

27.04.2020

Hospitality Insights- Q&A with Jane Pendlebury HOSPA CEO

In the latest in a series talking to members of the sector during the COVID-19 outbreak, Emily Newman interviews Jane Pendlebury, Chief Executive, HOSPA

22.04.2020

Hospitality Insights- Sector-wide rent solution proposed

Our CEO Jane Pendlebury comments on the potential impacts on the hospitality sector if Government-backed financial support isn't reached

02.04.2020

Hotel Owner- Hospitality crisis support hub launched by HOSPA

Our CEO Jane Pendlebury comments on how the HOSPA Crisis Support hub can help Hospitality firms

01.04.2020

Boutique Hotelier- Hospitality crisis support hub launched by HOSPA to collate offers of help

Our CEO Jane Pendlebury reveals the Latest HOSPA Crisis Support page

31.03.2020

Caterlyst- Hospitality crisis support hub launched by HOSPA to collate offers of help 

Our CEO Jane Pendlebury reveals the Latest HOSPA Crisis Support page

25.03.2020

Hospitality Net -  A bewildering day - here is what I have learnt..

Our CEO Jane Pendlebury has written an article on the latest updates within the Hospitality industry during this ever-changing time

23.03.2020

The Metro -  How 2020 weddings are being affected by Coronavirus

Our CEO Jane Pendlebury comments on how Coronavirus has caused the cancellation of many weddings and what it means for the Hospitality industry

21.03.2020

CMW -  Government to pay 80% of wages and defer VAT

Our CEO Jane Pendlebury comments on the latest Government promise to pay 80% of the staff wages

20.03.2020

Hospitality Net -  HOSPA's UK Coronavirus Update 20th March

Our CEO Jane Pendlebury reflects on the latest Coronavirus updates

20.03.2020

The Caterer -  Tears and cautious celebrations as government pledges to cover 80% of wages through enforced closure

Our CEO Jane Pendlebury comments on the benefits of the Governments promise to pay 80% of the staff wages

20.03.2020

Drinks Business -  Boris Johnson orders all bars, pubs and restaurants to close immediately to prevent the spread of Covid-19 

Our CEO Jane Pendlebury comments on the effects on the hospitality industry

20.03.2020

Conference News -  Government to pay 80% of wages, defers VAT, but worries remain for freelancers

Our CEO Jane Pendlebury comments on the benefits of the Governments promise to pay 80% of the staff wages

19.03.2020

GS Magazine -  HOSPA briefing

Our CEO Jane Pendlebury comments on the latest policy proposals to combat the economic effects of Covid-19

18.03.2020

Daily Express- A ‘million hospitality jobs at risk’ after PM’s call for public to stay in

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19

17.03.2020

Conference news - UKinbound asks chancellor for urgent measures for the industry due to COVID-19

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19

17.03.2020

Bakery Business - HOSPA Responds To Latest Government Advice

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19, and how it impacts Bakery businesses

13.03.2020

Hotel Management - No Budget for change

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the larger businesses within the Hospitality Industry

12.03.2020

CIT Magazine -  UK government provides relief for a 'very small proportion' of the MICE sector

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the Hospitality Industry

12.03.2020

The Caterer-`Little to bring cheer' to hoteliers in chancellor's Budget

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the Hospitality Industry

03.03.2020

Hospitality and Catering News- An interview with Jane Pendlebury

Five minutes with… Jane Pendlebury HOSPA CEO

25.02.2020

Hotel Management - Hospitality Sector snaps back at Migration plans

Our CEO, Jane Pendlebury, expresses concern about the direct implications of a points-based immigration system on the hospitality sector.

19.02.2020

Relocate Global - The new UK points-based immigration system: further implications and what costs will employer's face?

Our CEO, Jane Pendlebury, expresses concern about the wider implications of a points-based immigration system on the hospitality sector.

13.02.2020

The Caterer - Suite spot: taking your in-room WiFi to the next level

Our CEO, Jane Pendlebury, highlights the importance of continued investment to meet the in-room WiFi speeds that guests expect.

13.01.2020

Catering Today - The future is digital: why more restaurants are going cash-free

Our CEO, Jane Pendlebury, shares her views on the impact a ‘cashless society’ could have on the hospitality sector.

19.12.2019

Premier Hospitality - Highest achieving 2019 prize-winning hospitality Financial Management and Revenue Management learners named by HOSPA

Our top learners for 2019 are unveiled ahead of our Annual Learners Awards Ceremony on Thursday, 23rd January.

12.12.2019

Hotel Owner - Inspirational hospitality leaders recognised at annual awards gala dinner

Our CEO, Jane Pendlebury, explains the importance of reguarly reviewing your GDPR processes in line with your business.

09.12.2019

Hotelier and Hospitality - Inspirational hospitality leaders recognised at annual awards gala dinner

The most inspirational leaders in hospitality revenue management, finance, IT and marketing were named during a glamorous awards ceremony held following this year’s HOSPACE.