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Payment Innovation can help you Reduce Costs and Protect Margins


Trusted by some of the world’s most luxurious hotels, Prommt Payment Requests are innovating guest payments across all areas of hospitality – reservations, meetings and events, food & beverage and spa – making the remote buying process more secure, efficient and effective for team management. Prommt converts risky telephone and other remote payments into a simple, online & secure payment process, enabling hotels to efficiently request and collect payment through Card & Open Banking. Prommt’s solution helps businesses drive revenue by reducing fraud & costly chargebacks, minimising payment administration, and enhancing guests’ remote buying experience.


Prommt is integrated to property management systems (PMS), such as Oracle Opera, enabling hotels to automate sending fully branded payment requests to their clients, without leaving their PMS environment. The solution is integrated to most of the world’s leading Payment Gateways and systems, including FreedomPay, Euronet, Worldpay from FIS, Global Payments, Barclaycard, Lloyds Cardnet, Elavon, J.P. Morgan Chase, Fiserv, AIB Merchant Services and more.

At A Glance

  • End-to-end branding ensures customer confidence

  • Reduce card fraud and eliminate card data mishandling

  • Offer card or Open Banking payment methods, with the Open Banking option significantly eliminating card fees

  • Integrations with Opera and other ERPs

  • Compliance with PCI and UK DPA

  • Built for multiple users and locations

  • Prommt’s Autocharge feature provides greater certainty over event deposits and final balances. As guests’ card details are tokenised and stored with your payment gateway, there is no need to view or store card details locally. This feature also enables hotels to charge extras such as room service, spa treatments, and any other items to your guests’ card while eliminating the risk of compromising sensitive card data and helping to minimise chargeback risks.

  • Easily set up personalised payment plans and manage recurring payments for memberships for golf, sports facilities, etc.

How It Works:

    To send a payment request, all you need is your customer’s mobile number or email address along with the amount they need to pay. Set a chase path using multiple messaging channels or as a single payment request.

    Your customer will receive a branded payment request with an embedded payment link by SMS, email, WhatsApp or webchat, with the option to pay by card or by instant account to account payment, using Prommt’s Open Banking payments capability. Your PCI-Level 1 checkout is quick, secure and convenient.

    Prommt is an enterprise-grade system that offers enormous benefits for centralised reporting, alerting and tracking of these payments, across diverse locations from a single point.


Get in touch to learn more:

Sponsor Type:  Platinum

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