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From the amazing BT Tower firstly hear from Keynote Speaker Dr Nicola Millard, Principal Innovation Partner at BT, who will bring her thoughts on this topic. The future world of work was already being redefined by digital technologies before the pandemic hit. Now, as old and new ways of working collide, we have a unique opportunity to rethink things to make work work for people (whether customers or employees), productivity and the planet, whilst harnessing the best of both real and digital worlds and new technologies, such as AI.  

 

Taking the lead from this keynote, we will follow with a panel power discussion Redefining Hospitality - Building a Brighter Future led by Jane Pendlebury, CEO of HOSPA. This will be an informative session on the value of people and how we can ensure we are meeting the demands of the newer generations coming into Hospitality whilst portraying the industry as a great place to work.

Agenda:

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10-10:30am: Arrive at BT Tower for tea/coffee & pastries
10:30-11am: Auditorium Keynote by Dr Nicola Millard

11am - 11.45am: Power Panel Discussion:

• Jane Pendlebury, CEO, HOSPA

• Andi Fletcher, Director of People & Culture, The Athenaeum Hotel

• Michael Clitheroe, General Manager, The Balmer Lawn Hotel 

• Trudi Parr, Head of People and Development, Mollies 

11.45am - 12pm: Q&A

12-2pm: Lunch & Networking in the iconic revolving restaurant

A morning well spent rubbing elbows with colleagues and peers, with topics important and relevant to now with the added bonus of an opportunity to visit this iconic building before it transforms into a hotel!  Register your place today.