Updated: Oct 20
Customer expectations generally go one way. The hospitality sector is continually exploring opportunities to not only meet those expectations but also exceed them. Achieving this aim often means being aware of new trends and developments in an industry that is constantly required to re-invent itself.
Although the worst periods of Covid lockdown are now over two years behind us, continual staffing challenges brought on by the pandemic mean hospitality businesses are regularly having to turn to technology for the answer. Just as well because fans and customers are now more digitally “switched on” than ever before.
Voice technology is one example of a solution that has, in many cases, slowly built a presence in our lives. From consumer systems at home to voice assistants in your car, asking for what you want a-la-Star Trek continues to gain ground, with more than 1 in 3 households now using some form of this ambient AI.
audico is a comprehensive offering from The Digital Line that allows property owners, managers, and developers to integrate voice technology into their residential or commercial spaces.
The Digital Line (TDL) collaborates with cutting-edge businesses, products, and institutions, placing it at the forefront of the latest wave of technical advancements and because of its intelligent integration of private, public, and academic entities, can push the limits of disruptive digital technologies.
TDL not only offers a full range of professional services to help companies in various industries create their plans for upcoming technological endeavours, but also support the deployment of critical projects in a more creative and cost-effective manner.
TDL enables voice-controlled smart functionalities and customises Amazon’s Alexa capabilities to meet the specific needs of the hospitality sector through the unique audico platform.
This solution aims to enhance the overall working experience by making the space more convenient, efficient, and connected through voice interactions. audico is a game-changer, offering businesses a competitive edge in the market by using robust but ultimately familiar tech. By providing an effortless and seamless experience, audico can help increase sales, reduce costs, and enhance customer satisfaction, making it the perfect solution for any business looking to stay ahead of the game.
With the release of its latest development of audico with the exciting, audico POS and payments, TDL promises to deliver an all-in-one solution on a connected data platform, all for a single licence fee.
audico works on Alexa-enabled devices such as Echo smart speakers or Echo Show devices. These devices act as the "voice interface" for customers or users to interact with various smart devices and services within the property.
Smart Home Integration: Property developers and managers can integrate various smart home devices, such as smart thermostats, smart lighting, smart locks, smart appliances, and more, into the property's infrastructure. These devices should be compatible with Alexa, allowing customers to control them using voice commands.
In partnership with Elavon Payments