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Find out more about another of our prize winners from the HOSPA programmes in Financial Management.

Hien Nguyen is Assistant Financial Controller at the Banyan Tree Hotels and Resorts in Thua Thien Hue Province in Vietnam.

Hien and her husband visited the UK in January 2019 in order to collect her award at the HOSPA Awards Ceremony having achieved the highest grades on her course on Stage 3 of the HOSPA course in Financial Management in 2018. Following the ceremony at the Jumeirah Carlton Tower in London, they then conducted a whistle-stop tour of the UK!

Based in a remote and beautiful area in central Vietnam - Thua Thien Hue Province – Hien came to work for Banyan Tree Hotels following a career in Marketing at a telecommunications company.

Joining the Banyan Tree company pre-opening, she was able to use all of her previous skills and knowledge to act as secretary/PA to the Area Financial Controller and assist with the finance function.

After a year working in the role and learning on the job, Hien was promoted to General Accountant and after a further two years to Chief Accountant and then Assistant Financial Controller when she commenced the HOSPA Financial Management programme commencing with Stage 2 of the course as her previous experience exempted her from Stage 1.

Hien receiving her award from HOSPA President, Harry Murray MBE

Hien tells us that studying with HOSPA has given her the confidence and belief that she is the “go to” person for Finance – a feeling she never had before.

“Whenever I’m discussing a finance issue, I am totally confident to give my opinion and can explain my reasoning. Equally, if I don't understand anything about a finance issue, I also feel confident to ask as I understand that the course has given me the foundation but not all the knowledge, and that learning is a continuous process. As for the future, I really want to gain more knowledge about advanced finance and business management. I would also like to work in other countries with different cultures so I can learn more from other people and from the unique culture of each country”.

During her studies on Stage 3 of the course Hien studied Working Capital Management, Capital Investment Appraisal, Key Performance Indicators for Hospitality and Bench marking as well as long term sources of funds and cost of capital calculations.

Hien has now achieved Certified Membership status of HOSPA and has used this to gain exemptions from the Chartered Institute of Management Accountants (CIMA) where she is continuing her studies.

· All HOSPA courses are endorsed by the Institute of Hospitality and successful completion of the course provides exemption from two components of the CIMA Certificate in Business Accounting (2017 syllabus) – these components are:

· BA2 Fundamentals of Management Accounting (after successfully completing HOSPA Stages 2 & 3)

· BA3 Fundamentals of Financial Accounting (after successfully completing HOSPA Stage 1)

Studied in three Stages, the HOSPA programmes in Financial Management or Revenue Management cost £820 + VAT per Stage and enrolments are being accepted now for the September 2019 programmes. Contact or visit the website at

Meet the Professional Development Team

Calling all heads of Financial, Revenue Management and Commercial divisions – the Professional Development Team are available to meet with you and your team members to discuss the HOSPA professional development programmes. Enrolment for the March 2019 start date begins now!

Please email


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