BLOG | HOSPA

The latest 'food for thought' from HOSPA on trends and hot topics affecting those working in the hospitality industry.

On a regular basis we will post on the blog across a range of issues that impact the everyday working lives of HOSPA members, to help them become more informed, up to date and be able to debate on the key issues impacting the hospitality industry.

Click here to view past versions of The Overview Magazine

The Uber Effect: Why Hospitality Must Rethink Convenience, Control and the Guest Journey

In a world shaped by Uber, Netflix and Amazon, guests no longer evaluate service based on what hotels offer - but how seamlessly it’s...

katherinedoggrell

Jul 17

Card spending falls -0.1 per cent in June, as hospitality and retail miss out on heatwave boost

Confidence in household finances reached its highest point since February, as consumers shored up their finances in light of the current...

katherinedoggrell

Jul 16

The Technology Building Blocks Shaping Hospitality Success

It’s a perhaps intimidating fact, but today’s guests increasingly expect hotels to anticipate their needs, recognise their preferences,...

katherinedoggrell

Jul 15

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The Uber Effect: Why Hospitality Must Rethink Convenience, Control and the Guest Journey

Card spending falls -0.1 per cent in June, as hospitality and retail miss out on heatwave boost

The Technology Building Blocks Shaping Hospitality Success