HOSPA Masterclasses and Podcasts
17th November | HOSPACE 2022: Programme Recordings
Click the link below to access the programme recordings from HOSPACE 2022
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11th March | Pain Points: The Best Bits
A compilation of best bits from HOSPA's Pain Point Week.
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The video includes:
Maria Macree - Head Of Sales UK, iVvy
Kees Van Donk - Sr. Director Travel, Hospitality & Leisure EMEA, NEC
Sarah Duncan - Ethical Marketing Consultant
Rupert Gutteridge - Head Of Sales, Oaky
David Barrett - Managing Director, Pic PR
Linda Best - Consultant Sales Director, Swinfen Hall Hotel
Jane Pendlebury - CEO, HOSPA
11th March | Pain Points: My team are overworked!
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HOSPA's week of addressing pain points finishes with Jane, Maria and Linda in a discussion about ways to help teams save time through the use of technology.
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The panel included:
Maria Macree - Head Of Sales UK, iVvy
Linda Best - Consultant Sales Director, Swinfen Hall Hotel
Jane Pendlebury - CEO, HOSPA
10th March | Pain Points: Keeping one step ahead in marketing
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HOSPA's week of addressing pain points continues with Jane and David in discussion about ways to keep your marketing current in an ever-changing world.
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The panel included:
David Barrett - Managing Director, Pic PR
Jane Pendlebury - HOSPA, CEO
9th March | Pain Points: Ideas on how to solve staff shortages
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HOSPA's week of addressing pain points continues with Jane and Kees in a discussion about ways to get around the staffing crisis.
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The panel included:
Kees Van Donk - Sr. Director Travel, Hospitality & Leisure EMEA, NEC
Jane Pendlebury - HOSPA, CEO
8th March | Pain Points: Sustainability (ESG) - no longer a 'nice to have' but a license to do business
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HOSPA's week of addressing pain points continues with Jane and Sarah from Sleeping Lion in a discussion about the value of a solid sustainability programme.
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The panel included:
Sarah Duncan - Ethical Marketing Consultant
Jane Pendlebury - HOSPA, CEO
7th March | Pain Points: How can a hotelier be sure they are offering guests their perfect stay
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HOSPA's week of addressing pain points kicked off with Jane and Rupert in discussion about how to increase guest satisfaction and maximise your bottom line.
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The panel included:
Rupert Gutteridge - Head Of Sales, Oaky
Jane Pendlebury - HOSPA, CEO
24th February | Hotel F&B technology: Why should I change?
This 30-minute masterclass explores the different types of innovation being seen in hotel F&B technology. Join Jane Pendlebury, HOSPA CEO and Dominic Child, Bizzon’s VP of Sales as they discuss the ways in which technology can support a hotel’s operations as well as the many ways tech can aid the industry’s recovery.
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The panel included:
Dominic Child - Bizzon, VP Of Sales
Jane Pendlebury - HOSPA, CEO
21st February | Katherine Doggrell interviews Eric Hallerberg from Oracle
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The panel included:
Katherine Doggrel - HOSPA, Editor Of The Overview
Eric Hallerberg - Oracle Hospitality, VP EMEA Sales
17th February | Professional Development | Meet the Tutors
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The panel included:
Michael Heyward, HOSPA Head of Professional Development
Janel Clark, Revenue Management Tutor
Yaneal Patel, Finance Management Tutor
Ali Powell, Asset Management Tutor
9th February | IDeaS Masterclass: Can RM ever satisfy the forecast and budget demands of financial leaders?
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The panel included:
Jane Pendlebury - CEO, HOSPA
Neil Corr - IDeaS
13th September | HOSPA & Oracle Hospitality: Getting Back To Hospitality
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The panel included:
Jane Pendlebury - CEO, HOSPA
Chip Rogers - President & CEO, American Hotel & Lodging Association (AHLA)
Alex Alt - Senior Vice President & GM, Oracle Hospitality
16th July | Harri – Redefining Staff Retention: A Discovery Of The Employee Experience In The New Normal
Jane Pendlebury HOSPA CEO met with Robert Richardson, CEO at Institute of Hospitality, Craig Cunningham, F&B Director at The Student Hotel, Andrew Coney, General Manager at The Hari, Paul Spencer, Operations Director at edyn, and Dave Daniels-Ekarte, Group Head of F&B at The Club Company, to discuss the importance of retaining staff from both an operational and financial perspective.
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The panel included:
Jane Pendlebury - CEO, HOSPA
Robert Richardson - CEO, Institute of Hospitality
Craig Cunningham - F&B Director, The Student Hotel
Andrew Coney - General Manager, The Hari
Paul Spencer - Operations Director, Edyn
Dave Daniels-Ekarte - Group Head of F&B, The Club Company
22nd June | Introducing Yooz: How To Simplify The Purchase-To-Pay Process
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A lack of visibility on your spendings and cash flow.
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A complicated approval process.
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Invoices coming from different locations, in multiple formats.
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Manual errors that lead to risks such as: duplicate payments, lost documents, higher risk of fraud, etc.
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Join us to discover how to take back control of your accounting processes and cut your costs by 80% with the most performant automation and watch a LIVE DEMO of Yooz.
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The panel included:
Jane Pendlebury - CEO, HOSPA
Julie Breton - Sales Consultant, Yooz
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10th June | How Can Hoteliers Boost Resilience and Respond to Tax Challenges?
Jane Pendlebury hosted a finance update with BDO ending with a Q&A session.
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The panel included:
Jane Pendlebury - CEO, HOSPA
Mark Edwards - Audit Partner, BDO
Katy Rabindran - Director, Innovation & Technology, BDO
Martyne Pearson - Tax Director, VAT services, BDO
James Welch - Tax Partner, BDO
Sarah Rayment - Business Restructuring Partner, BDO
Robert Barnard, Partner - Hospitality, Leisure and Tourism, BDO
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22nd April 2021 | Recovery Masterclass
Jane Pendlebury was joined by Ali Powell CEO and Founder of Commercial Acceleration, to share the highlights of our Recovery Package.
You can see more about HOSPA’s Recovery Package here.
The panel included:
Jane Pendlebury - CEO, HOSPA
Ali Powell - Founder & CEO, Commercial Acceleration
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10th March 2021 | Masterclass - Preparing for the Staycation Rush
With statistics, market insight and trends shared presented by Agnieszka Wojciechowska from Hotstats, Samantha Williams from Profitroom and Lloyd Brock from St Michaels Resort - this should be all you need to ensure you are ready to maximise the demand from within the UK.
The panel included:
Jane Pendlebury - CEO, HOSPA
Samantha Williams - Market Lead, Profitroom
Agnieszka Wojciechowska - Director of Hotel Intelligence EMEA, Hotstats
Lloyd Brock - Digital Marketing Manager, St Michaels Resort
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28th January 2021 | Masterclass - The Acceleration of Technology Adoption During Covid 19
Our CEO Jane Pendlebury talks through the technological changes throughout the pandemic.
The panel included:
Jane Pendlebury - CEO, HOSPA
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4th November 2020 | Masterclass - HOSPA in conversation with Percipient
How technology is helping the industry to plan for the future.
In partnership with Percipient, Hastings Hotels, Avenue9 Solutions, and iNUA.
The panel included:
Jane Pendlebury - CEO, HOSPA
Chris Stock - Percipient
Mark Jelly - Avenue 9 Solutions
Peter Gibson - Hastings Hotels
Paul Fitzgerald - iNUA
HOSPA Podcasts
March 2021 | Podcast - Calling All Recruits: The Army Vs The Hotel Sector [#008]
Our CEO Jane Pendlebury talks with Emily Newman and Katherine Doggrell about the spirit of community, the amazing stories of hospitality that emerged during the pandemic and improving the image of the sector with the newly created Hoteliers’ Charter.
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March 2021 | Podcast - The Current State Of The Hospitality Industry And How Jane Pendlebury Can Help
Mark Abraham from Shackle talks with Jane Pendlebury, CEO of HOSPA about the current state of the Hospitality industry in the UK.
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They discuss re-opening, furlough, HOSPA's recovery package and much more
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